General Manager / Sales Manager (Site Leader – North America Growth)

Position Summary

This is a high-impact, hands-on leadership role for a commercially driven operator. The General Manager / Sales Manager will be responsible for both leading sales growth and overseeing day-to-day site operations. This role owns the full business outcome for the Greer facility—revenue generation, customer relationships, operational performance, and team leadership.

The ideal candidate is a strong relationship-builder who can confidently engage with technical and executive stakeholders, lead a facility with urgency and discipline, and personally drive new business development in the North American market.

Key Responsibilities

Sales Leadership & Business Development (Direct Ownership)

• Drive revenue growth across North America through proactive business development and consultative selling.
• Build and manage a pipeline of qualified opportunities, from lead generation through close.
• Personally lead customer meetings, presentations, and negotiations with both technical and executive decision-makers.
• Identify new markets and customer segments aligned with Dakota’s engineered solutions.
• Partner with internal engineering/operations resources to develop winning proposals and solution scopes.
• Represent the company at trade shows, industry events, and customer sites.

Site Leadership & Operational Execution

• Oversee the daily operations of the Greer facility including management , order processing and shipments.
• Ensure consistent execution of customer orders and project timelines.
• Drive continuous improvement across productivity, cost control, and customer satisfaction.
• Establish and track KPIs for operational performance and on-time delivery.

Team Leadership & Culture

• Lead, coach, and develop a small but growing team across sales, operations, and support functions.
• Recruit and build the organization as growth accelerates.
• Create a culture of accountability, urgency, and customer-first execution.

Financial & Strategic Accountability

• Own site-level performance including revenue, margin, forecasting, budgeting, and cost control.
• Report performance metrics and growth progress to leadership.
• Develop and execute the local strategic plan to support Dakota’s long-term North American expansion.

Required Qualifications

• Proven success in a leadership role combining sales and operational responsibility, such as:
• General Manager (Sales & Operations)
• Site Leader / Plant Leader with commercial ownership
• Sales Manager with strong operational leadership experience
• Business Unit Manager
• Demonstrated track record of closing complex B2B sales and growing revenue.
• Strong customer-facing presence with the ability to build trust quickly.
• Ability to lead a facility and manage competing priorities with discipline and follow-through.
• Excellent communication skills across technical, operational, and executive audiences.
• High initiative, self-motivated, and comfortable operating in a fast-paced growth environment.

Preferred Experience (Strongly Valued)

• Technical sales experience in the construction market ie : flooring , drainage and landscaping.
• Experience selling to homeowners , contractors , developers , agents and distributors .
• Familiarity with engineered-to-order solutions, quoting, and project-based sales.

What We Offer

• A leadership role with full responsibility of a growing North American operation
• Competitive compensation (base salary + performance incentives)
• The ability to directly shape market strategy and business expansion
• Support from an established global organization with deep engineering expertise
• Strong long-term growth potential