General Manager Apply
Lead. Motivate. Deliver Excellence.Join one of the largest Five Guys franchise groups in the U.S. and play a key role in creating exceptional guest experiences, developing high-performing teams, and ensuring profitable store operations.About Hyde Park VenturesHyde Park Ventures is a vertically integrated management company with a 10-year history of delivering value-added returns across multiple asset classes and geographies. We acquire, develop, and operate multi-unit restaurant franchises and triple-net real estate assets.Our operating portfolio includes:Hyde Park Burgers – one of the largest Five Guys franchisees in the U.S.Hyde Park Real Estate Capital – Austin, TXSMITH Mechanical Services – providing commercial HVAC and refrigeration support across the group.About the RoleThe General Manager plays a critical leadership role in ensuring profitable store operations while embodying Hyde Park Ventures’ mission, vision, and values. This full-time, on-site position leads, trains, and motivates the store team to deliver exceptional guest experiences and uphold operational excellence.The General Manager reports to the District Manager and supervises Hourly Shift Supervisors and Team Members.Key ResponsibilitiesLeadershipFoster a positive store culture and inspire the team to deliver consistently exceptional guest experiencesEnsure accountability for quality, service, and cleanliness standardsPromote open, respectful communication and set clear expectationsDevelop the management team to achieve operational excellenceConduct effective team meetings to drive continuous improvementBuild strong relationships with peers and senior leadershipPursue ongoing personal development and self-improvementPeople DevelopmentRecruit, hire, train, and retain top talentMaintain optimal staffing levelsProvide ongoing training, performance reviews, check-ins, and daily coachingAddress performance concerns promptly and appropriatelyAchieving ResultsExecute the store’s business plan to drive results and continuous improvementFocus on key performance metrics: Quality, Accuracy, Hospitality, Cleanliness, Speed, Value, and PeopleAchieve top results in Secret Shops, Steritech evaluations, and Contact ReportsAdhere to all company systems, processes, and operational standards RequirementsHigh school diploma or GED required, or equivalent experience within Hyde Park Ventures or Five GuysMinimum two years of management experience or equivalent General Manager experienceEnergetic, enthusiastic, hands-on leadership styleStrong analytical, problem-solving, and time management skillsExcellent verbal and written communication skillsCollaborative and team-oriented approachAbility to thrive in a fast-paced, deadline-driven environmentFlexible availability, including nights, weekends, and holidays Proffered Qualities Coaching and mentorship capabilityStrong decision-making skillsAdaptability and resilience under pressureConflict resolution abilityHigh accountability and ownershipSkillsLeadership, Restaurant Operations, Team Development, Coaching, Training, Problem Solving, Time Management, Customer Service, Staff Scheduling, Communication Skills, Performance Management, Hospitality, Operational Excellence.Equal OpportunityHyde Park Ventures is an equal opportunity employer and welcomes applicants from diverse backgrounds.

