Role: Governance & Control Specialist

Work Location: Mt. Laurel, Charlotte or Fort Lauderdale offices- Hybrid

Duration: 4-5 months CTH

Keywords:

• Systems thinking
• Risk and control
• Risk Management
• Processes and procedures
• Process improvement
• Data analysis

EXPERIENCE & EDUCATION

• Undergraduate degree preferred
• Advanced business understanding and knowledge of risk and control functions
• 7+ years of relevant experience

Preferred Qualifications :

• Strong written and verbal communication skills and comfortable communicating at all levels of the organization, strong presentation skills a must
• Must be proficient with technology tools including MS Office, databases and GRC tools (Archer user experience preferred)
• Ability to manage multiple efforts simultaneously, strong project management, reporting, and organizational skills
• Demonstrated ability to participate in complex, comprehensive or large projects and initiatives
• Sound knowledge of one or more technology controls or security domains, disciplines, and practices
• Preferred knowledge of financial industry's technology controls and security risk issues
• Strength in prioritizing and managing your own workload to deliver quality results and meet timelines with limited guidance of management
• Experience with ServiceNow***
• Business/technology experience with experience collaborating with others in highly matrix, cross-functional environment

KEY ACCOUNTABILITIES

CUSTOMER

• Contribute to the strategic direction of the business governance and control function and play a key role in the development and implementation of risk strategies in support of the overall business strategy
• Develop and document a comprehensive inventory of processes and controls with clearly defined owners and roles and responsibilities for each process and control
• Participate in the intake of applicable regulation, assessment of impact to the business line, and the comprehensive mapping of associated controls to rules and regulations.
• Review end-to-end processes and controls and "connect the dots" across issues and control deficiencies across various BUs in order to increase standardization of solutions, processes and controls
• Lead the integrated execution of policies / procedures / changes across multiple functional areas
• Provide direction to complex, wide ranging enterprise or cross-function / business projects as a SME, identify risk / provide guidance for complex situations and participate in designing, testing, and implementation of solutions
• Act as lead for area of specialization with industry, enterprise, and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management in the governance and control space

SHAREHOLDER

• Ensure programs / policies / practices are well managed, meets business needs / priorities, and complies with internal / external requirements
• Exercise discretion in managing communication / correspondence, information and all matters of confidentiality
• Lead research projects; support the development / delivery of materials and presentations to management or broader audience
• Conduct analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs, policies, or practices
• Adhere to enterprise frameworks or methodologies that relate to activities across businesses and functions
• Manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
• Protect the interests of the organization identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
• Maintain a culture of risk management and control, supported by processes in alignment with risk appetite
• Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

• Participate as a member of the team, support a positive work environment and ensure timely communication
• Provide leadership as a SME and participate in knowledge transfer within the team / business unit
• Keep current on emerging trends / developments and grow knowledge of the business, related tools and techniques
• Keep others informed about the status / progress of projects
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Contribute to a fair, positive and equitable environment
• Act as a brand ambassador for your business area/function and the bank

BREADTH & DEPTH

• Highly seasoned professional role requiring substantial business knowledge / expertise in a complex field and knowledge of broader related areas
• Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
• Ability to work collaboratively and build relationships across teams and functions
• Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists
• Leads cross-functional teams or projects with significant resource requirements, risk and / or complexity
• Independently manages end-to-end functional programs
• Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Works autonomously as the lead and guides others within area of expertise
• Generally reports to a Senior Manager or above