Grocery Lead

Job SummaryGrocery Leads are key players in keeping their teams on track and providing unparalleled guest service. They are the ones who stay on top of department records, processes, standards and methods. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you. Job DescriptionExperience Required: 6 months to 1 year; Desire to become a Non-union Team Leader required; Retail work experience or Store Leader recommendationExperience Desired: Prior experience in grocery/dairy or related field; Retail leadership or supervisory experience; Demonstrated product knowledge relevant to department; Satisfactory performance and discipline recordEducation Desired: High school diploma or equivalentCertification or Licensing Required: Varies by departmentLifting Requirement: Up to 50 poundsAge Requirement: At least 18 years of ageJob ResponsibilitiesEnable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders. Understand all guest service initiatives and measurement tools (i. e. voice of guest, mystery shoppers). Respond to guest calls regarding product inquiries, special orders and product requests. Schedule Team Members and delegate work assignments. Provide coaching and feedback to Team Members. Oversee and evaluate training provided to Team MembersAttend and conduct daily team huddles. Write department orders, monitor ordering and supervise stocking and receiving. Develop and implement merchandising plans using company guidelinesTake an active role in building the store's product assortment. Track and reduce out of stocks and participate in taking of physical inventories. Utilize all available tools to help reduce and eliminate shrink. Comply and perform self-assessments. Pass all internal and external audits. Understand and adhere to the collective bargaining agreement. Develop and maintain communication processes with other departments. Be willing and able to back up other grocery lead positions. Must be able to work a flexible schedule, which could include nights, weekends and holidays. Maintain safety as the top priority for our Team Members, guests and products. Properly handle products and equipment in accordance with food safety and safety guidelines. Actively participate in, and promote, an environment which embraces diversity, inclusion and respect for Team Members, guests, vendors and the community. About UsAt Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.