Guest Relations Associate Apply
Full job description
TITLE: Guest Relations Associate
REPORTS TO: Guest Relations Manager
START / END DATE: April through October 31, 2024
HOURS: Approximately 18 to 26 hours per week
PAY RATE: Starting wage is $10.60 per hour. This is a non-exempt, part-time position, and requires some weekend and evening hours.
MISSION: The mission of the Lakeshore Museum Center is to tell the story of Muskegon County by collecting, preserving and interpreting the history of its people and natural environment.
POSITION SUMMARY: Guest Relations is the face of the museum for members, donors, and guests. Guest Relations ensures that our guests feel welcome and have current information about the museum, membership, the daily activities, and any other details, which will enhance their visit. One of the primary duties is to sell admissions and gift store merchandise. The Guest Relations staff member will be required to answer customer inquiries about the Lakeshore Museum Center history, our different sites, hours of operations for each site, and questions about membership.
REQUIREMENTS AND RESPONSIBILITIES:
Possess warm, welcoming and gracious demeanor, even under stress and in a high-paced, high traffic environment.
Must have a high school diploma.
Have clean and professional appearance as well as excellent spoken and written English skills.
Ability to sell tickets, merchandise, memberships, program registrations and to record transactions in the Point of Sale system accurately.
Familiarity with Google Office Suite.
Must adhere to all safety procedures.
Must have reliable transportation.
Ability to work a schedule that includes weekends, some holidays and evenings as necessary.
HOW TO APPLY: We will only consider complete cover letter and resume packages and we will accept them until our two open positions are filled. Eligible candidates must successfully complete an interview, pass a criminal background check and be available for work April through October 31, 2024. Email your cover letter and resume to our Guest Relations Manager -Graciela (graciela@lakeshoremuseum.org) - or mail to:
Lakeshore Museum Center
Attn: Guest Relations Manager
430 West Clay Avenue
Muskegon, Michigan 49440
Job Types: Part-time, Temporary
Pay: From $10.60 per hour
Expected hours: 18 26 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: Multiple locations
