Guest Service Associate

Guest Service HostYour next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Guest Service Host and help create unforgettable experiences for every guest. If you're passionate about hospitality, thrive in a fast-paced environment, and love making guests feel welcome, start making your own luck today!Applicants must be at least 16 years of age.What Our Guest Service Hosts DoOur Guest Service Hosts are the first point of contact for our guests. You'll provide exceptional service, assist with inquiries, and ensure every guest enjoys a safe and pleasant experience.A Guest Service Host's Day-to-DayProvide excellent guest service by answering questions and assisting with inquiries.Stay up to date on all current specials and promotions.Assist guests with facility offerings, ensuring they have a positive experience.Greet guests in a friendly manner and assist with directions and general inquiries.Maintain the daily operation of guest service areas.Assist with merchandising functions as needed.Ensure high standards of cleanliness, presentation, and service in work areas.Operate POS system and registers accurately.Ensure accuracy in transactions.Multi-task and prioritize tasks efficiently with minimal direction.Work in a fast-paced environment while maintaining professionalism.Perform other duties as assigned to support business needs.What It TakesMinimum age: 16 years.Strong customer service skills.Excellent multitasking abilities.Ability to prioritize and manage multiple tasks effectively.Basic math skills for cash handling.High school diploma or equivalent (or currently enrolled in high school).Perks (More Reasons You'll Love Your Job)Free bowling & attractions (laser tag, billiards, mini golf, ropes courses, and rides) $1 arcade play All-day play at Boomers, FECs & Waterparks Friends & family discounts Food & beverage discounts Special discounts on parties and group events Perks start on your first dayWork Environment / Physical DemandsTypical entertainment and waterpark environment where you'll walk, bend, and stand for extended periods, and may lift objects with some assistance. You'll work outdoors in various weather conditions and remain highly alert throughout your shift.Job Type: Part-time, SeasonalShift: Day, EveningWeekly Day Range: Weekend availability, Flexible schedulingWork Location: One location