Ace Hardware of Merritt Island

Hardware Associate

Job Summary

Customer Service:
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Assist customers in solving problems and selecting products that will satisfy their needs.
• Help customers load heavy and bulky items in their vehicle.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Forward any customer complaints that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service

Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor.
• Operate forklift with proper training.
• Be professional in appearance and actions.
• Be able to lift 40 lbs.
• Perform all other duties as assigned.