Head of Applied AI

Head of Applied AI About the Company Innovative telehealth platform specializing in no-code software for DTC telehealth businesses IndustryInternet TypePrivately Held Founded2021 Employees51-200 About the Role The Company is seeking a Head of Applied AI to lead the technical development of AI capabilities across its software platform. The role combines hands-on engineering with technical leadership, including defining production AI architecture, building and integrating large language model and machine learning applications, and guiding teams from prototypes to reliable production systems. The successful candidate will identify high-impact opportunities with product and engineering partners and oversee features such as intelligent assistants, automation, search, and workflow support. Responsibilities also include establishing practices for model evaluation, output validation, security, privacy, monitoring, and cost and performance management, while mentoring engineers and contributing directly to complex technical work. Candidates should have at least eight years of relevant software, AI, or machine learning engineering experience and three or more years leading teams, initiatives, or complex projects. They must have demonstrated experience shipping AI-powered applications to production, strong knowledge of large language models, and hands-on experience integrating models through APIs or serving infrastructure. Proficiency in Python, TypeScript, or comparable languages, along with expertise in scalable backend systems, retrieval-augmented generation, tool calling, workflow orchestration, and model evaluation, is required. The role also calls for sound judgment around reliability, latency, cost, security, privacy, and responsible AI, as well as strong communication, collaboration, and mentorship skills. Hiring Manager TitleChief Executive Officer (CEO) Functions Data Management/AnalyticsEngineering