Head of Sales

Head of Sales About the Company Premier global CX management company with presence across EMEA, Africa, India and North America IndustryOutsourcing/Offshoring TypePrivately Held About the Role The Company is in search of a Head of Sales for the East Coast, USA. This role is pivotal in driving accelerated growth across all industry segments, with a focus on closing large enterprise deals within BPO, CX, contact center, or managed services environments. The successful candidate will be a frontline, individual contributor, and a proven enterprise deal closer, responsible for originating, structuring, and closing large, complex deals. The role demands a strong bias for execution, speed, and ownership, with the primary goal of establishing the company as a credible enterprise partner in the region. Key responsibilities include leading the end-to-end sales cycle, building a high-value pipeline, and engaging C-suite stakeholders to position the organization as a trusted enterprise transformation partner. Applicants for the Head of Sales position must have a proven track record of closing large enterprise deals, with a specific focus on the $5M - $20M+ ACV range. The role requires extensive experience in structuring multi-year, multi-country deals and a strong understanding of the USA BPO market. The ideal candidate will have a solid commercial acumen, the ability to build, price, and negotiate high-value deals, and a background in selling AI-led propositions across various industry sectors. A Bachelor's degree in a related field is preferred, with an MBA or equivalent being advantageous. Success in the role will be measured by the ability to quickly establish traction, deliver meaningful revenue outcomes, and develop a repeatable and scalable go-to-market motion. Functions Sales/Revenue