Job Summary Under the general direction of the Financial/Facility/Data Info Systems Supervisor, the Health Information Management Analyst has primary responsibility for the management of health information in paper and electronic forms created and maintained by Student Health Services, including both medical and mental health services. The incumbent provides oversight and serves as the lead within the SHS Medical Records Department, maintaining the privacy, accessibility, and security of medical records. The role is responsible for the facility‑wide management of patient records and associated information in accordance with professional standards, legal requirements, and regulatory guidelines, and oversees medical records processes with a particular emphasis on designing and integrating software‑based processes for data management. Responsibilities Health Information Management (60%) Responsible for the overall management, supervision and maintenance of the system for collection, processing, storage, retrieval and distribution of patient medical records in accordance with state and federal statutes and accreditation standards. Maintain expert knowledge of current standards and issues in health information management. Ensure access to medical records meets operational requirements of all clinical and patient support services, including mental health records. Analyze and respond to subpoenas, requests for release of information, and attorney requests containing sensitive, confidential information. Initiate appropriate actions to ensure privacy, security, and physical safety of medical records in accordance with university, state, and federal regulations. Manage protected health information and participate in campus‑wide and system‑wide policy development and implementation of HIPAA compliance measures. Analyze, develop, and implement policies, procedures, and systems for optimal functioning related to health information. Coordinate scanning, archiving, and retrieval of records from storage. Design, configure, and maintain electronic systems for collecting and storing demographic and clinical information. Collaborate and consult regularly with clinic staff and stakeholders regarding HIM processes. Utilize reports to monitor health information activity. Conduct quarterly surveillance audits of staff access to ensure compliance with privacy and security. Ensure compliance with university and SHS policy and procedures. Promote a professional atmosphere by monitoring work areas, solving problems, and reporting any deficits. Information Systems Support & Administration (20%) Back up the Clinical Information Systems Analyst as an expert user and system administrator of the Student Health Center Electronic Medical Record software system and associated information management systems. Monitor system status and performance daily, including servers, workstations, kiosks, printers, interfaces, and logs. Coordinate all aspects of implementation and support of the EMR. Assess areas of need related to the EMR and health information practices, evaluate and implement new features and upgrades. Participate in committees, task forces, meetings, and activities related to health information. Respond to requests for support from system users, troubleshoot, and resolve issues, interfacing with campus IT and vendor technical support as needed. Evaluate user requests for system access and grant or revoke access based on user roles. Provide end‑user support for desktop issues, logins, user access, and application setup. Conduct or participate in user training and assist with competency evaluation for EMR skills. Gather data for and assist with departmental research as requested. Contribute to the development of policies and procedures related to health information technology and systems. Supervision (20%) Recruit, interview, and select HIM department staff. Provide training and support to department staff. Prepare/revise position descriptions. Write and conduct performance evaluations; manage improvement plans and progressive discipline. Determine staff work schedules to optimize customer service. Assign work, monitor workloads and workflow, and adjust assignments as needed. Monitor work to ensure compliance with policy, procedure, and process. Lead in a manner that exemplifies excellent interpersonal communication and customer service. Conduct regular meetings with staff and report outcomes to supervisor. Recommend and provide access to required and optional training and professional development opportunities. Required Qualifications Working knowledge of electronic health record systems, data integrity standards, user workflows, and health data governance. Demonstrated expertise in EMR system administration and account management. High‑level analytical capacity to design, innovate, and implement software‑based clinical data management processes. Ability to organize, prioritize, and manage multiple operational responsibilities while maintaining accuracy and attention to detail in a confidential environment. Ability to handle sensitive and confidential information with discretion and apply privacy and security principles. Ability to monitor data quality, conduct chart audits, analyze health information data, and prepare reports to support compliance, quality improvement, and operational decision‑making. Demonstrated supervisory skills sufficient to train, schedule, monitor attendance, performance‑manage, and resolve conflict. Ability to work collaboratively with clinical, administrative, IT, and compliance stakeholders. Ability to communicate clearly and effectively in writing with patients, colleagues, and staff members. Excellent listening skills with the ability to give clear and concise information. Preferred Qualifications Bachelor’s degree in health information administration or a related field, or 4 years of progressive experience in health information administration. Benefits Medical, dental, and vision insurance plans. UC Retirement Pension Plan. Optional life, legal, and pet insurance. Paid holidays, plus accrued vacation and sick leave. Discounts at UCSC recreation facilities. The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status or other protected categories covered by the UC Anti‑Discrimination Policy. It is the policy of the University of California to undertake affirmative action and anti‑discrimination efforts, consistent with its obligations as a Federal and State contractor. #J-18808-Ljbffr