Health Volunteer Database Support Staff Apply
- Review, organize and manage data within the MA Responses system.
- Review and correct clinical volunteer profiles with a federally designated emergency credential status deemed No Emergency Credential Level (ECL)
- Identify and update missing data to ensure the automatic verification of volunteer emergency level credentials.
- Provide data analysis.
- Review previous state deployments messaging, response rates, demographics, etc. and capture key data points for reporting.
- Support the launch of badging module for local volunteer units.
- Develop training and technical assistance tools such as quick reference guides, support documents, virtual trainings, etc.
- Development of a satisfaction survey for database users
- Develop, implement, and analyze results of satisfaction survey.
- Identify and present any opportunities for improvement based on survey results.
- Assist with strategic planning and meeting support of public health volunteer programs using MA Responds
- Identify areas for additional integration, data organization, and use of volunteer database.
- Support the development of standardized policies and processes around credentialing, communications, deployments, etc. of volunteers within MA Responds as needed.
- Create a volunteer newsletter and general volunteer communications as needed.
- Occasional administrative operational support, assisting with reconciling the offices Personnel Activities Reports
- Ability to periodically travel between our Boston and Marlborough Office.
Preferred Qualifications:
- Strategic thinking, planning, organizing and prioritizing resources.
- Outstanding interpersonal skills with the ability to communicate effectively and professionally.
- Experience in emergency preparedness and quality improvement.
- Understanding of and commitment to health equity, including racial equity, and addressing the social determinants of health.
- Experience and the desire to work in a team-oriented, fast paced, professional public health environment.
2/1/2024 to 6/30/2024 (Renewable subject to appropriation).
- Benefits are unavailable with the exception of sick leave accruals.
- Contracts are renewable, subject to the Department approval, performance, and allocation of funds.
- All employees will be paid on a biweekly basis and must have direct deposit.
About the Department of Public Health:
The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.
We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.
More information can be found at: MA Department of Public Health
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Divisions Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealths website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. # 4
First consideration will be given to those applicants that apply within the first 14 days.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
COVID Vaccine: As a condition of employment, depending on job assignment and location, employees may be required to have received COVID-19 vaccination and/or other vaccinations, or to have been approved for a vaccination exemption prior to their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment.
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