Valgorithm is a consulting firm that helps companies scale smarter through systems thinking, automation, and human-centered operations. We partner with healthcare, legal, and professional service businesses to build clarity, structure, and efficiency into every layer of their organization.

We’re currently supporting the scale of a healthcare organization, and we’re looking for a Healthcare Operations & Project Manager who can grow with the project from its foundation — working closely with our internal team and eventually staying on long term with the client to lead day-to-day operations.

We are seeking a proactive, organized, and experienced person to help build and manage operational systems for a healthcare client from the ground up.

This person will collaborate with Valgorithm’s leadership team during the initial setup and will then transition into an ongoing operational management role — overseeing clinical workflows, provider coordination, and process improvement.

The ideal candidate has healthcare operations experience, strong project management skills, and a people-first approach to leadership.

Responsibilities

1. Healthcare Operations Management

• Manage day-to-day operations for the healthcare client, ensuring smooth clinical and administrative workflows.
• Oversee provider schedules, availability, and onboarding processes.
• Develop and maintain clear Standard Operating Procedures (SOPs) for key operational areas.
• Support the creation of training materials and coordinate team onboarding and performance monitoring.
• Monitor compliance with licensing, credentialing, and other healthcare regulations.
• Identify opportunities to improve efficiency, communication, and service delivery.

2. Client & Stakeholder Coordination

• Serve as the main operational contact between Valgorithm, the client, and partner teams.
• Support the CEO in managing client relationships and meetings, ensuring follow-ups and deliverables are completed.
• Prepare agendas, meeting notes, and project updates.
• Communicate proactively to maintain alignment between stakeholders and team members.
• Represent Valgorithm’s professionalism and values in all client interactions.

3. Project Coordination & Execution

• Translate strategic goals into clear project plans and timelines.
• Track milestones, deliverables, and progress in collaboration with the internal project team.
• Coordinate internal resources to ensure projects are completed on time and aligned with client priorities.
• Assist with documentation, reporting, and feedback loops for continuous improvement.

4. Financial & Strategic Operations Support

• Support pricing analysis, contract coordination, and financial process documentation.
• Collaborate on provider compensation reviews and operational cost optimization.
• Identify bottlenecks and propose system improvements to enhance profitability and scalability.

Requirements

Education & Experience

• Bachelor’s or Master’s in Health Administration, Healthcare Management, or a related field.
• Minimum 3+ years of experience in healthcare operations, clinical coordination, or project management.
• Proven experience managing healthcare providers or clinical teams.
• Strong understanding of healthcare compliance, telehealth workflows, and administrative operations.

Skills & Competencies

• Excellent communication and leadership skills.
• Highly organized and detail-oriented.
• Strong follow-through and accountability.
• Comfortable managing multiple priorities in a dynamic environment.
• Proficient in Google Workspace and project management tools.

30-60-90 Day Plan

First 30 Days - Learning, Alignment & Setup

Goal: Understand the client’s ecosystem, projects, and workflows. Begin supporting project organization and client communication.

Key Actions:

• Complete onboarding to Valgorithm’s systems, tools, and communication cadence.
• Learn the client’s mission, operations, and existing service lines.
• Review all active and upcoming projects to understand priorities, scope, and stakeholders.
• Begin organizing project tasks across platforms — creating or updating trackers, timelines, and action lists.
• Shadow CEO in client and partner meetings to observe communication flow and decision-making.
• Start supporting client & stakeholder coordination, including scheduling meetings, preparing agendas, and documenting follow-ups.
• Review current SOPs, workflows, and documents to identify areas needing clarity or structure.
• Establish regular touchpoints with internal Valgorithm team and the client to ensure alignment.

Key Results by Day 30:

• Project tasks are documented, tracked, and clearly organized by priority.
• Meeting agendas and follow-up processes are consistent and reliable.
• Clear understanding of client structure, needs, and communication style.
• Demonstrates initiative and strong attention to detail in project coordination.

Days 31-60 - Operational Ownership & Process Development

Goals: Take ownership of project management and operational coordination. Begin formalizing processes and provider-related structures.

Key Actions:

• Fully manage project tracking systems — ensuring deliverables, owners, and due dates are clear and current.
• Lead coordination of recurring meetings (internal and client-side), including follow-ups and summaries.
• Begin drafting Standard Operating Procedures (SOPs) for core operational processes (provider management, scheduling, communications, client onboarding, reporting).
• Collaborate with internal team to refine project priorities and anticipate client needs.
• Support CEO by preparing summaries, updates, and progress reports for client review.
• Take initial ownership of provider coordination: tracking availability, verifying licenses, assisting with onboarding steps, and maintaining documentation.
• Identify operational gaps and propose practical solutions or process improvements.

Key Results by Day 60:

• All projects have active, updated tracking systems and clear visibility of progress.
• First set of draft SOPs completed and reviewed.
• Smooth communication rhythm established between Valgorithm, the client, and providers.
• Demonstrates ownership of day-to-day project coordination with minimal supervision.

Days 61-90 - Full Autonomy & Strategic Partnership

Goals: Lead daily operations confidently, manage provider relations, and drive process improvements to prepare for long-term ownership with the client.

Key Actions:

• Take full ownership of daily operations for the healthcare client.
• Manage provider performance, scheduling, and communication.
• Finalize and implement SOPs and training guides for the client’s operational team.
• Oversee cross-project timelines and ensure accountability across all stakeholders.
• Lead weekly client meetings to present operational updates and discuss priorities.
• Identify and implement process optimizations that increase efficiency and reduce bottlenecks.
• Collaborate with Valgorithm’s team to prepare a roadmap for the client’s internal operations handoff and long-term sustainability.
• Provide consistent reports and insights to the CEO on progress, challenges, and recommendations.

Key Results by Day 90:

• Acts as the main point of contact for daily operations and provider management.
• SOPs and training materials are implemented and used consistently.
• Operational systems run smoothly with minimal oversight.
• The client experiences clear communication, structured workflows, and improved efficiency.
• Demonstrates readiness for long-term operational leadership with the client.