Company Description

Miracle-Ear has been a trusted provider of hearing solutions for over 75 years, offering state-of-the-art technology to overcome hearing challenges. Headquartered in Minneapolis, MN, the company specializes in creating custom hearing solutions with discreet and comfortable hearing aids designed to meet individual needs. With over 1,500 franchised locations nationwide, Miracle-Ear also provides free hearing tests to ensure accessibility for all. The company offers franchise opportunities for individuals looking to partner with a reputable industry leader.

Role Description

This is a full-time, on-site role for a Hearing Instrument Specialist located in Pocatello, ID. The selected candidate will conduct hearing assessments, provide personalized hearing solutions, and assist clients in improving their quality of life. Day-to-day responsibilities include performing hearing tests, fitting and adjusting hearing aids, offering customer support, and educating clients on proper device usage and hearing care. The candidate will ensure exceptional client experiences in a professional setting while maintaining accurate records and compliance with industry standards. This position does require travel, at least 30% of the time.

Qualifications

• Proficiency in conducting Audiology evaluations, including Hearing Tests and Audiometry
• Strong Customer Service and communication skills, with a client-focused approach
• Knowledge of hearing and speech-related challenges and solutions
• State licensure or certification as required for practice in Idaho
• Ability to work empathetically and professionally with individuals experiencing hearing loss
• Experience with hearing aid fitting or adjustment is a plus
• Proficiency with digital tools and software related to hearing aid programming
• Bachelor’s or associate degree in a relevant field is an asset