Heavy Equipment Diagnostics Technician (Shop)

You start your day at 7:00 AM in our Jackson, MS rental facility. Coffee in hand, you open T3 on your tablet — our proprietary platform — and your work orders are already prioritized. A telematics alert flags a skid steer with a hydraulic fault. You pull data across makes and models, pinpoint the root cause, and have the right parts on the way before lunch. By 5:00 PM, another machine is back on rent and a junior tech has picked up a new troubleshooting technique from you. That’s a day in this role.

Our Jackson, MS shop services a broad mix of earthmoving equipment and aerial lifts. You’ll maintain and repair both customer-owned and rental fleet units — and you’ll get to work on one of the newest fleets in the industry.

• Monday–Friday, 7:00 AM–5:00 PM
• Overtime paid after 40 hours
• Subject to on-call scheduling with additional compensation

• Leverage laptops/tablets and T3 to create, assign and track work orders, monitor service intervals, and accelerate diagnostics using real-time machine data
• Safely perform maintenance and complex repairs on mechanical, electrical, hydraulic and diesel systems across a wide range of brands
• Exercise independent judgment to determine root cause and corrective action
• Document work thoroughly and on time (daily electronic work orders)
• Assist in training and mentoring lower-level technicians
• Support parts/equipment pick-up and delivery when needed
• Stay current on OSHA requirements (preferred)
• Participate in year-round, company-provided OEM training
• Handle other duties as assigned

We’re a people-first team powered by technology. Our T3 platform connects the field and the shop so you can work smarter and safer — not harder. If you’re a problem-solver who takes pride in meaningful work, you’ll feel at home here.

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply*
• Competitive compensation
• Full medical, dental and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights and monthly team dinners
• 16 hours of paid volunteer time each year
• Career advancement, leadership training and professional development
• Access to industry-leading diagnostic tools

You bring grit, humility and heart. You see challenges as chances to improve. You embrace change, bring energy to the team, and want to grow in a fast-paced, mission-driven environment.

• Must own tools applicable to the position
• Advanced mechanical aptitude and strong tool knowledge
• Extensive construction equipment knowledge; able to read/interpret schematics and diagrams
• Excellent customer service, teamwork and written/verbal communication

• High school diploma required; trade school certificate preferred
• Experience in field service, maintenance and repair preferred

• Ability to move, stand, stoop and bend freely
• Lift up to 50 pounds as needed
• This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen

• Construction Equipment Maintenance
• Heavy Equipment Repair
• Equipment Troubleshooting
• Diesel Engine Systems
• Diesel & Heavy Equipment Systems
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting

EquipmentShare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.