Help Desk Analyst

Responsibilities:troubleshooting hardware, software, and network issues.documenting and tracking incidents.coordinating with internal departments to ensure timely resolutionmaintaining a high level of professionalism and service quality in all interactions.Qualifications for this position include:Up to one year of related experienceDemonstrated proficiency with Windows softwareGood communication and analytical skillsAbility to work rotating shiftsHigh School diploma or GEDUnderstanding of Variety’s cash register systems a plus