Education/Experience Required: Experience in a Customer Service environment (minimum 1 year); Minimum High School diploma or equivalent Job Description & Responsibilities Possesses skills and competencies to deliver basic contracted customer requirements (includes: copying, faxing, printing and scanning functions) Tasks and activities are defined and routine Point of contact for equipment support and service Perform basic equipment problem diagnosis Clean and maintain office equipment as needed Replace operator accessible parts and consumables Maintain appropriate supply inventory Maintain agreed upon level of uptime for copier fleet Collect and submit meter reads- Track and coordinate the Move/Add/Change (MAC) of office equipment/assets Point of contact for equipment removal/delivery Point of contact to receive and electronically log customer jobs - Apply asset tags to office equipment and update database Process and distribute incoming and outgoing faxes, log for billing purposes Skills & Qualifications Experience in a Customer Service environment (minimum 1 year) Minimum High School diploma or equivalent Ability to lift up to 50 pounds SKILLS: - Ability to demonstrate Computer Skills Basic knowledge of PC (keyboard functions, mouse, etc.) Ability to demonstrate basic knowledge of MS Word and/or Excel or equivalent -- Open saved workbooks -- Data entry -- Basic data and column/row formatting -- Print and save workbooks Able to demonstrate ability to send and receive email ; -- Find, open and save documents and files -- Perform data entry -- Use internet explorer for web browsing -- Send documents to preconfigured printer Able to demonstrate use of Basic Math skills (division, multiplication, percentages) - Able to demonstrate business maturity and professionalism #J-18808-Ljbffr