Help Desk Technician

Position Details:Role: Device Deployment / Epic Go-Live Support TechnicianPay rate: Month on 1099Contract: Initially 1 MonthEmployment Type: ContractLocation: 4371 New Shepherdsville Road, Ste 100 Bardstown, KY 40004-8041Responsibilities:Deploy, install, configure, and validate IT devices and peripherals.Set up and troubleshoot workstations, printers, scanners, WOWs (Workstations on Wheels), and other clinical/IT devices.Provide hands-on IT support during the Epic go-live period.Troubleshoot hardware, connectivity, configuration, and deployment issues.Perform post-deployment stabilization and hypercare support.Coordinate with project teams, site personnel, and end users to resolve issues quickly.Maintain a professional and customer-focused approach in a healthcare environment.Required / Preferred ExperienceIT hardware/device deployment experience.Desktop, deskside, or field support experience.Printer/scanner installation and troubleshooting.Workstation and peripheral configuration.Basic network/connectivity troubleshooting.Healthcare or hospital IT experience is preferred.Epic go-live or clinical application deployment experience is a plus.Experience providing hypercare/post-go-live support is a plus