Role: HelpDesk/ Call support L1
Location: Frisco TX ,Cary NC
Job description:

Strong analytical skills.

Strong written and verbal communication skills.

Work under pressure

Ability to work on multiple activities concurrently.

Strong systemic thinking and problem solving skills.

Experience in business process definition and validation.

Strong troubleshooting skills

Good documentation skills

Ability to take a "client" focus when engaging with internal departments / customers.

Strong technical skills.

Works well as part of a team.