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Helpdesk Specialist

  • ... Posted on: Nov 27, 2024
  • ... VGroup Inc
  • ... Colonie, New York
  • ... Salary: Not Available
  • ... CTC
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Helpdesk Specialist   

Job Title :

Helpdesk Specialist

Job Type :

CTC

Job Location :

Colonie New York United States

Remote :

No

Jobcon Logo Job Description :

For more details, please connect with Vikas Harchandani at 609-371-5400 Ext 323 or email at .
Client: State of New York
Job Title: Helpdesk Specialist
Duration: 30 Months
Start Date: ASAP
Location: 50 Wolf Rd., Colonie, NY 12205(Hybrid)
Position Type: Contract
Interview Type: In person Interview
Ceipal ID: SNY_HD724_VH
Requirement ID: HBITS-06-13724
C2C/1099 Payrate: $ 20/Hr
W2 Payrate (Without Benefits): $ 18/Hr

Office of Mental Health

Description
Voice Consultation Tech - This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as "UniteNY.
Responsibilities:
  • This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as "UniteNY."
  • The platform is administered via a VOSS-4-UC product, so these individuals will be responsible with performing an assessment of what the legacy/local systems provide and then coordinating the configuration, installation, and migration to our UniteNY VoIP platform using bulk/batch update files within the VOSS-4-UC product, along with a few other items.
  • The work will also include meeting with the clients to discuss the existing configurations, coordinating with the vendor to migrate TN's from their existing services, and any other work related to ensuring a successful transition.
Required Skills:
  • 48 Months of Experience in Unified Communications /VOIP
  • 48 Months of Experience in Excel
  • 6 Months of Experience in Voss/CUCDM
  • 12 Months of Experience in software/hardware deployments
  • 6 Months of Experience in Service Now.
  • 6 Months of Experience in Legacy Telco; POTS, CTX, PRI etc.
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

Please share my contact information with others working in Information Technology.

Website:
LinkedIn:
Facebook:
Twitter:

Jobcon Logo Position Details

Posted:

Nov 27, 2024

Employment:

CTC

Salary:

Not Available

Snaprecruit ID:

SD-CIE-412d09af00a46b0762c2025d0e1328f5a2f73a6ec9adafefff07dcdbc511e5d9

City:

Colonie

Job Origin:

CIEPAL_ORGANIC_FEED

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For more details, please connect with Vikas Harchandani at 609-371-5400 Ext 323 or email at .
Client: State of New York
Job Title: Helpdesk Specialist
Duration: 30 Months
Start Date: ASAP
Location: 50 Wolf Rd., Colonie, NY 12205(Hybrid)
Position Type: Contract
Interview Type: In person Interview
Ceipal ID: SNY_HD724_VH
Requirement ID: HBITS-06-13724
C2C/1099 Payrate: $ 20/Hr
W2 Payrate (Without Benefits): $ 18/Hr

Office of Mental Health

Description
Voice Consultation Tech - This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as "UniteNY.
Responsibilities:
  • This individual will be responsible for performing consultations related to migration from legacy/local voice systems to our shared, centralized VoIP platform, known as "UniteNY."
  • The platform is administered via a VOSS-4-UC product, so these individuals will be responsible with performing an assessment of what the legacy/local systems provide and then coordinating the configuration, installation, and migration to our UniteNY VoIP platform using bulk/batch update files within the VOSS-4-UC product, along with a few other items.
  • The work will also include meeting with the clients to discuss the existing configurations, coordinating with the vendor to migrate TN's from their existing services, and any other work related to ensuring a successful transition.
Required Skills:
  • 48 Months of Experience in Unified Communications /VOIP
  • 48 Months of Experience in Excel
  • 6 Months of Experience in Voss/CUCDM
  • 12 Months of Experience in software/hardware deployments
  • 6 Months of Experience in Service Now.
  • 6 Months of Experience in Legacy Telco; POTS, CTX, PRI etc.
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

Please share my contact information with others working in Information Technology.

Website:
LinkedIn:
Facebook:
Twitter:

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