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Helpdesk Specialist

  • ... Posted on: Jan 02, 2025
  • ... VGroup Inc
  • ... Rensselaer, New York
  • ... Salary: Not Available
  • ... CTC
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Helpdesk Specialist   

Job Title :

Helpdesk Specialist

Job Type :

CTC

Job Location :

Rensselaer New York United States

Remote :

No

Jobcon Logo Job Description :

For more details, please connect with Vikas Harchandani at 609-371-5400 Ext 323 or email at .
Client: State of New York
Job Title: Helpdesk Specialist
Duration: 24 Months
Start Date: ASAP
Location: OCFS Home Office - 52 Washington Street Rensselaer, NY 12144 (Hybrid)
Position Type: Contract
Interview Type: Telephonic /Webcam Interview
Ceipal ID: SNY_HD773_VH
Requirement ID: HBITS-06-13773
C2C/1099 Payrate: $21/hr
W2 Payrate (Without Benefits): $19/hr
New York State Office of Children and Family Services
Description
Provide support for child welfare applications and initiatives.
Responsibilities:
  • Provide CONNECTIONS user support via in-person, email and telephone
  • Provide direct, on-site instruction to individual users and small groups
  • Provide instruction on newly released functionality
  • Deliver presentations to line staff
  • Monitor compliance with data entry requirements
  • Review training materials
  • Provide technical assistance with data warehouse
Required Skills:
  • 36 months of experience providing IT support to users.
  • 36 months of experience providing implementation support services.
  • 18 months of experience providing onsite systems support in a child welfare environment.
  • 18 months of experience in training staff in a child welfare application.
  • Bachelor's Degree
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

Please share my contact information with others working in Information Technology.

Website:
LinkedIn:
Facebook:
Twitter:

Jobcon Logo Position Details

Posted:

Jan 02, 2025

Employment:

CTC

Salary:

Not Available

Snaprecruit ID:

SD-CIE-9858c5749ec6118736593f52f67e988b451ea65837bc82e06f2b07c1efa1eb2b

City:

Rensselaer

Job Origin:

CIEPAL_ORGANIC_FEED

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For more details, please connect with Vikas Harchandani at 609-371-5400 Ext 323 or email at .
Client: State of New York
Job Title: Helpdesk Specialist
Duration: 24 Months
Start Date: ASAP
Location: OCFS Home Office - 52 Washington Street Rensselaer, NY 12144 (Hybrid)
Position Type: Contract
Interview Type: Telephonic /Webcam Interview
Ceipal ID: SNY_HD773_VH
Requirement ID: HBITS-06-13773
C2C/1099 Payrate: $21/hr
W2 Payrate (Without Benefits): $19/hr
New York State Office of Children and Family Services
Description
Provide support for child welfare applications and initiatives.
Responsibilities:
  • Provide CONNECTIONS user support via in-person, email and telephone
  • Provide direct, on-site instruction to individual users and small groups
  • Provide instruction on newly released functionality
  • Deliver presentations to line staff
  • Monitor compliance with data entry requirements
  • Review training materials
  • Provide technical assistance with data warehouse
Required Skills:
  • 36 months of experience providing IT support to users.
  • 36 months of experience providing implementation support services.
  • 18 months of experience providing onsite systems support in a child welfare environment.
  • 18 months of experience in training staff in a child welfare application.
  • Bachelor's Degree
V Group Inc. is an IT Services company which supplies IT staffing, project management, and delivery services in software, network, help desk and all IT areas. Our primary focus is the public sector including state and federal contracts. We have multiple awards/ contracts with the following states: AR, CA, DE, FL, GA, IL, KY, MD, ME, MI, NC, NJ, NY, OH, OR, PA, SC, TX, VA, and WA. If you are considering applying for a position with V Group, or in partnering with us on a position, please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

Please share my contact information with others working in Information Technology.

Website:
LinkedIn:
Facebook:
Twitter:

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