Highway Patrol Telecommunicator in Training (Rowan) Apply
*This posting is for multiple vacancies: positions 60086482 and 60086330.*
This position serves as a Telecommunicator in Training for the NC State Highway Patrol.The work location is Troop EX Communications in Salisbury, NC (Rowan County).
- Receiving emergency and non-emergency requests for service from the following sources: general public, allied public-safety agencies, Highway Patrol and other local, state, and federal law enforcement staff.
- Receiving requests via telephone, radio, and computer communications networks.
- Recording and assigning these requests according to established directives, policies, and guidelines according to priority.
- Operating multi-channel radio workstations, telephone and various computer systems in fulfilling these responsibilities.
- Dispatching Emergency Medical Services with other emergency equipment when necessary.
- Speaking clearly and distinctly.
If the selected candidate has not worked as an NC State Highway Patrol Telecommunicator in the previous 3 years (36 months), they will be hired as a Highway Patrol Telecommunicator in Training at a flat rate of $39,168per year regardless of education or experience level.
Once hired, the new employee must complete a 640-hour Basic Training Program and required training courses, attain NC Sheriffs Standard Certification, complete one year of on-the-job training and receive a performance evaluation of Meets Expectations or higher. Upon completion of these requirements, the employee will advance to the full responsibilities of a Highway Patrol Telecommunicator and receive a $2,206 increase to a salary of $41,374.
- Experience in typing and/or data entry.
- Experience using radio equipment in an emergency response setting (such as police, fire, EMS, military) or in an emergency communications center.
- Experience receiving and transmitting communication messages of a critical nature.
- Experience in reading paper maps and/or using mapping programs (e.g. Google/Bing).
Necessary Special Qualifications: Must meet the applicable education, employment, and training standards as required to be Department of Criminal Information (DCI) certified; must be DCI certified or become certified within 120 days of employment.
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
- The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the \\\\\\\"National Standards to Prevent, Detect, and Respond to Prison Rape.\\\\\\\" Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Public Safety: PREA Hiring and Promotion Prohibitions.
- Per NC General Statute 143B-972.1, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBIs Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (RAP Back). This is in addition to submitting fingerprints during the application process.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click \\\\\\\"Application Status.\\\\\\\" If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.
