Job Title: Home Care Supervisor Manager, Edmonds Snohomish County

Employment Type: Full Time or Part Time

Compensation: Starting at $28.50 per hour, depending on experience.

Under the supervision of the assigned IHC Supervisor III, the following tasks will be performed within the first 6 months of employment:

• Conduct initial, 6-month, and annual client evaluations/home visits in accordance with policies and the Statement of Work.
• Maintain regular communication with clients and manage client case files.
• Assist in hiring and scheduling caregivers; supervise and evaluate their performance.
• Help market caregiver services alongside Administrative Assistants.
• Maintain a standby list of substitute caregivers and resolve complaints as directed by the regional manager.
• Report and document workplace accidents per organizational policies.
• Process electronic timekeeping for payroll and ensure compliance with Electronic Visit Verification.
• Communicate with DSHS Case Management and clients as needed.
• Participate in the IHC phone rotation program.
• Corresponds and communicates as necessary with DSHS Case Management and clients;
• Schedules Caregivers and assigns to clients;
• Supervises Caregivers assigned to clients
• Completes performance evaluations for Caregivers according to organizational policy;
• Ability to cover some shifts in case of caregiver “no shows”
• Satisfactorily pass criminal history and reference checks;
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Position Requirements and Qualifications

• High school diploma, GED, or foreign equivalent is required; some college preferred.
• Must have the ability to pass criminal history and reference checks.
• Valid/current driver’s license and auto insurance are required.
• Strong communication, time management, and organizational skills.
• Ability to work independently and cooperatively.
• Proficient in MS Office Suite (PowerPoint, Excel, Word).

Requirements

• At least 1 year of In Home Care or similar leadership experience required.
  Experience providing services to the elderly and/or people with disabilities preferred.
• Experience managing DSHS complaints and going through surveys
• Knowledge and experience managing Electronic Visit Verification Software
• Experience with Medicaid Billing.
• Experience with Family Caregiver Support Program (FCSP)
• Experience with Washington State Provider One (P1) payment system

Benefits

• Paid Time Off
• 10 Paid Holidays
• Paid Home Care Supervisor training
• 401(K) after 1 year
• Medical/Dental/Vision available