Job Title: Hospitality Assistant

Work Location: Dacula, GA

Job Type: Contact

JOB RESPONSIBILITIES

Prepares rooms for services and events. Physically moves and sets up chairs, tables, easels, podiums, photos and other personal keepsakes or mementos of client families. Displays floral arrangements that may weight up to 50 pounds, photos, easels, and similar momentous. May arrange caskets and urns.

Prepares table for refreshments.

Monitor and maintain cleanliness, sanitation, and organization during event

After event, pack up family mementos and provide to the family upon departure or arrange for delivery.

Cleans up room ensuring proper disposal of trash as well as care and storage company items. Clean, vacuum and sanitize area after events. Process Laundry. Restock supplies; alert management to low inventory.

Greet customers in a polite, positive manner. Anticipate customers' needs and respond promptly. Accommodates the needs of the family during services or visitation. Resolve customer issues and alert management when needed

MINIMUM Requirements

Education

High school diploma or equivalent

Experience

Event coordination, hostess or hospitality experience preferred

Knowledge, Skills and Abilities

High level of compassion and integrity

Ability to follow instructions given over the phone or in person

Ability to maintain composure in challenging situations

Ability to maintain confidentiality

Ability to work days, weekends and evenings as needed

Ability to lift a minimum of 50lbs.

Ability to stand for long periods of time

Ability to work with a diverse group of individuals

Ability to take initiative and solve problems (improvise and overcome)

Work CONDITIONS

Work Environment

Professional Dress is required when in contact with families

Work Postures

Continuous periods of time standing

Climbing stairs to access buildings may be necessary

Physical Demands