Host/Hostess

Host/Hostess Job at Denny'sAre you a highly skilled and motivated individual who loves creating a welcoming atmosphere for guests? Are you enthusiastic about providing excellent customer service? If so, we have the perfect job for you!Denny's is the place that is always open for you to be who you want, with the people you want, over the food you wantwhenever you want. We celebrate the inherent creativity of our food and the uniqueness of all people. So, come as you are. Enjoy pancakes for dinner or burgers for breakfast. You are always welcome at America's Diner, where we are Open for Anything.Job SummaryAs a Host/Hostess at Denny's, you will be responsible for greeting and seating customers, receiving payments, and assisting service personnel to ensure customer satisfaction.Job Functions/ResponsibilitiesGreet and welcome customers immediately upon arrival, verifying the number in their party and determining any special needsCollect payment from customers in accordance with established cash handling procedures and handle customer complaints/suggestions appropriatelySeat customers at tables/booths appropriate for their needs and those of the restaurantHandle incoming phone calls promptlyMaintain a proper supply of menus and ensure they are clean and in good repairProvide customers with initial beverage orders and refill their beverages when possibleAssist service personnel in cleaning and setting tables as neededMaintain a clean and organized waiting area and register areaMust be courteous, friendly, and present a professional image at all timesEmbody and promote company valuesAccountabilitiesEnsure customers are greeted and seated in a pleasant and courteous manner, following company timing standards. Ask guests about their dining experience and invite them to return. Handle guest check transactions properly to balance the register totals at the end of the shift.Physical RequirementsExtensive standing during peak hoursMust have a high level of mobility/flexibilityMust be able to work under heavy pressure during peak hoursBending, reaching, and walkingCommunicating with customersOperating cash registerMust be able to work with computers and have good phone skillsCarrying trays of food products weighing about 20 pounds for distances up to 30 feetQualification StandardsMust be able to observe and differentiate between monetary denominationsSimple math skills requiredAbility to communicate well with guestsMust have sufficient mobility to move and/or operate in the work areaMust meet any state, county, or municipal regulations pertaining to health risk concerns about food handlingMust immediately inform management of any safety hazards, equipment problems, or complaints from guests, or other employeesMust maintain a professional image at all timesMust complete all video training, anti-discrimination & anti-harassment training, and comply with Denny's nondiscrimination policiesBenefitsFlexible schedulePaid time offHealth insuranceDental insuranceVision insuranceLife insuranceDisability insuranceEmployee discountPaid tuition for English Language coursesOpportunity for AdvancementAnd more!Join our team at Denny's and enjoy a flexible schedule, paid time off, health insurance, dental insurance, vision insurance, life insurance, disability insurance, employee discount, paid tuition for English Language courses, and other benefits. As a Host/Hostess, you will have the opportunity to learn valuable customer service skills and work in a fun and loving environment.Apply now and be a part of the Denny's family!