Hotel Banquet Manager

Location: Yountville, CA
Property: Hotel
Employment Type: Full-Time | Onsite

Position Overview

Our hotel is seeking an experienced and detail-driven Banquet Manager to oversee the planning, coordination, and execution of all banquet and special event operations. This role is responsible for delivering seamless, elevated event experiences that reflect the property’s luxury standards and Napa Valley hospitality ethos.

The Banquet Manager serves as the operational lead for events, working closely with sales, culinary, and hotel leadership to ensure flawless execution, exceptional service, and memorable guest experiences.

Key Responsibilities

Event Operations & Execution

• Oversee all banquet and event operations from setup through breakdown

• Execute weddings, corporate events, social gatherings, and special functions to luxury service standards

• Ensure all event spaces are properly staged, staffed, and presented according to event specifications

• Act as the primary on-site point of contact during events to manage flow, timing, and guest experience

Team Leadership & Staffing

• Recruit, train, schedule, and supervise banquet captains, servers, bartenders, and support staff

• Lead pre-event briefings and post-event debriefs

• Maintain a strong floor presence during events to ensure service quality and responsiveness

• Coach and develop team members to uphold service excellence

Collaboration & Planning

• Partner closely with Sales & Events, Culinary, Bar, and Hotel Operations teams to ensure alignment on:

  • Event timelines

  • Menu execution

  • Staffing plans

  • Client expectations

• Review banquet event orders (BEOs) for accuracy and completeness

• Communicate event details clearly to all departments

Service Standards & Guest Experience

• Ensure consistent delivery of polished, attentive, and anticipatory service

• Address guest and client requests or concerns promptly and professionally

• Maintain cleanliness, organization, and presentation across all event spaces

Financial & Operational Oversight

• Manage labor scheduling and costs to align with budget and event volume

• Monitor banquet inventory, equipment, and supply needs

• Support revenue optimization and cost control initiatives

Compliance & Safety

• Ensure compliance with food safety, alcohol service, and workplace safety standards

• Enforce company policies and service protocols

Qualifications

• 3+ years of experience in banquet or event operations within a luxury hotel, resort, or upscale venue

• Prior supervisory or management experience required

• Strong understanding of banquet service styles, event logistics, and guest flow

• Ability to manage multiple events simultaneously with precision and professionalism

• Excellent communication, leadership, and organizational skills

• Flexible schedule required, including evenings, weekends, and holidays

Preferred Experience

• Experience with weddings, destination events, and high-end corporate functions

• Background in Napa Valley, wine country, or luxury destination hospitality

• Knowledge of wine service and premium beverage offerings

Why Join 

• Be part of a premier luxury hospitality destination in the heart of Napa Valley

• Lead high-profile events in a refined, guest-focused environment

• Work closely with a collaborative, service-driven leadership team

• Opportunity for growth within a luxury hospitality portfolio
  
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