Bar, Lobby & Pool Manager

Location: Yountville, CA
Property: Hotel
Employment Type: Full-Time | Onsite

Position Overview

A high-end hotel is seeking an experienced and service-driven Bar, Lobby & Pool Manager to oversee daily operations across the hotel’s lobby bar, pool service, and related guest-facing lounge environments. This role is critical to delivering a refined, welcoming, and seamless experience for guests in one of Napa Valley’s premier luxury destinations.

The ideal candidate is a hands-on hospitality leader with strong beverage knowledge, a polished presence, and the ability to manage teams, service standards, and guest expectations in a fast-paced, high-end setting.

Key Responsibilities

Operations & Guest Experience

• Oversee daily operations of the lobby bar, pool service, and associated lounge areas

• Ensure consistently elevated service standards aligned with a luxury hospitality environment

• Actively engage with guests to create a warm, memorable, and personalized experience

• Resolve guest concerns promptly and professionally, ensuring satisfaction and brand alignment

Team Leadership & Staffing

• Recruit, train, schedule, and supervise bar, pool, and lounge staff

• Lead by example with a strong floor presence during peak service periods

• Provide coaching, performance feedback, and ongoing development to team members

• Foster a culture of hospitality, accountability, and teamwork

Beverage & Service Standards

• Oversee beverage program execution, including cocktails, wine, spirits, and non-alcoholic offerings

• Ensure compliance with all alcohol service regulations and safety standards

• Maintain cleanliness, organization, and presentation across all service areas

• Partner with culinary and hotel leadership to align service with overall guest experience

Financial & Inventory Management

• Monitor labor, inventory, and operating costs to meet budgetary targets

• Manage ordering, inventory control, and vendor relationships for bar and pool operations

• Support menu pricing, cost controls, and revenue optimization initiatives

Collaboration & Events

• Coordinate with hotel operations, front office, and events teams to support:

  • Poolside activations

  • Lobby events and programming

  • Seasonal offerings and special events

• Ensure smooth execution during high-occupancy periods and special functions

Qualifications

• 3+ years of experience in bar, lounge, or pool operations within a luxury hotel, resort, or upscale hospitality environment

• Prior supervisory or management experience required

• Strong knowledge of:

  • Craft cocktails, wine, and spirits

  • Luxury service standards and guest engagement

• Proven ability to lead teams and manage multiple service areas simultaneously

• Excellent communication and interpersonal skills

• Ability to remain calm, polished, and solution-oriented under pressure

• Flexible schedule required, including evenings, weekends, and holidays

Preferred Experience

• Experience in luxury hotels, boutique resorts, or destination properties

• Background in Napa Valley or wine-country hospitality

• Beverage certifications (e.g., Sommelier coursework, mixology training) a plus

Why Join 

• Work at a flagship luxury destination in the heart of Napa Valley

• High-visibility role with direct impact on guest satisfaction and brand reputation

• Opportunity to lead dynamic, guest-facing experiences

• Collaborative, hospitality-driven culture with room for growth
  
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