Housekeepers

Hilton Garden Inn at OSU is hiring Housekeepers!

Starting pay: $15.00/hour, based on experience

Join our Housekeeping team and help us provide a clean, comfortable, and welcoming experience for every guest.

Benefits begin 30 days after your start date and include:

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Critical Illness & Accident Insurance

• Paid Time Off (PTO)

• Hotel Discounts

As a Housekeeper, you will be responsible for maintaining guest rooms and public areas according to hotel standards. Responsibilities include:

• Follow all hotel operating procedures, housekeeping standards, and safety policies.

• Become knowledgeable about room types, amenities, and supply standards.

• Clean and sanitize guest rooms and replenish supplies and amenities.

• Inspect rooms and report any maintenance issues or damage to the Housekeeping Supervisor.

• Report rooms ready for sale to the Front Desk according to hotel procedures.

• Dust and clean all guest room furnishings and fixtures, including televisions, desks, chairs, lamps, air conditioning units, headboards, nightstands, pictures, and window ledges.

• Maintain cleaning supplies and housekeeping carts in a safe, organized, and presentable manner.

• Respond promptly and professionally to guest requests.

• Handle guest concerns and complaints in a courteous and effective manner.

• Provide friendly and helpful service to guests, managers, and fellow associates.

• Work effectively as part of a team.

• Prepare guest rooms thoroughly and within established time standards.

• Ensure "No Service" rooms are properly approved by the Inspector or Front Desk.

• Wear the required uniform and name tag while working.

• Follow all hotel policies and emergency procedures.

• Respect guest privacy and avoid disturbing guests whenever possible.

• Assist with laundry and public area cleaning as needed.

• Maintain a clean and professional personal appearance.

• Be willing to work flexible hours based on business needs.

• Participate in deep-cleaning projects as assigned.

• Embrace and support the company's Mission, Values, and Vision.

• Perform other duties and responsibilities as assigned.

• High school diploma or equivalent preferred.

• Previous housekeeping or hotel experience is preferred but not required.

• Previous experience operating commercial washers and dryers is a plus, but training can be provided.

• Strong attention to detail and organizational skills.

• Ability to work independently and as part of a team.

• Friendly, professional, and guest-fo