Houseperson - WorldMark Palm Springs Plaza Resort and Spa - Sign-On Bonus Available Apply
Go Put the World on VacationAt Travel + Leisure Co. our goal is simple: to put the world on vacation. Were the worlds leading membership and travel company, with a portfolio of nearly 20 resort, travel club, and lifestyle travel brands. Our global team of associates brings hospitality to millions, turning vacation inspiration into exceptional travel experiences through our products and services: Wyndham Destinations, the largest vacation ownership company with 230 vacation club resort locations across the globe;Panorama, the worlds foremost membership travel business that includes RCI, the largest vacation exchange company, along with industry-leading travel technology, and membership travel brands; andTravel + Leisure Group, offering travel products and services all inspired by top online and print travel content, including travel booking platformBookTandL.com, subscription travel clubs and branded consumer products.HousepersonThe Houseperson serves as a supporting role to the housekeeping team. The Houseperson will aid Housekeeper(s) by preparing units for cleaning upon guest departure, in the most efficient and effective manner possible, while maintaining the companys expected high quality standards and Count On Me philosophy. He/She will be responsible for linen duties of the site, as well as the organization, maintenance and cleanliness of department storage areas. The Houseperson will adhere to the companys safety program and maintain Occupational Safety and Health Administration (OSHA), including the new Global Harmonized System for chemicals (GHS), regulations.Essential Job FunctionsResponsibilities include, but are not limited to: Responsible for constant cleanliness by providing housekeeping throughout the resort and ensuring a clean environment for guests: Assist housekeeping team with upkeep of supplies, deliver linen, paper products and unit amenities, strip and make bed(s), assist with cleaning as needed. Remove trash from units and floors. Coordinate and create linen and amenities bags. Receive, sort, fold, and collect soiled linen. Organize, clean, and maintain stock levels of department storage areas according to companys cleanliness and safety standards. Deliver requested item(s) to guest units (irons, coffee, paper products, kitchen utensils, etc.). (65% time) Maintain positive customer and associate relationships: Respond appropriately to guest and associate inquiries and concerns to ensure total guest satisfaction. Promote team work and quality service through daily communications and coordination with other departments. (10% time) Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedure, and Standard Operating Procedures. (10% time) Build a Hospitality with Heart Culture: Create a positive and engaging work environment based on our philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time) Performs other duties as needed (5% time)Minimum Requirements and Qualificationsa) Education: High School diploma or equivalent preferred (experience will be accepted for the education requirement)b) Training requirements: N/Ac) Knowledge and skills Detail oriented with organizational skills Familiarity with cleaning products and equipment Ability to read and comprehend routine instructions, short correspondence and memos Ability to give high priority to customer service Ability to receive, sort, and fold laundry. Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff Must be people oriented and able to work independently or with others as neededd) Technical Skills: N/Ae) Job experience: Six months related housekeeping or building maintenance experience preferred (not mandatory)Unless there is a legal requirement, experience will be accepted for the education requirement.Bonus Information Initial Installment paid after first 30 days of employment and remaining amount after 90 daysA World of InclusionHospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, youll find a team thats inclusive, values diversity, and is built on a foundational respect for people from all over the world.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to mycareer@wyn.com, including the title and the location of the position for which you are applying.
