Family Service Association of Bucks County
Langhorne, PA | Part-Time (24 hours per week) | $20.80 / hour

At Family Service Association of Bucks County, we are always seeking compassionate and qualified individuals dedicated to making a difference in the lives of others. Each year, we assist nearly 30,000 individuals in overcoming a wide range of challenges—from substance use and mental health issues to homelessness.

If you have a passion for helping people and want to be part of a team that listens, cares, and provides support every day, we invite you to explore this career opportunity as a Housing Administrator Assistant.

Why You’ll Love Working Here

• Work-Life Balance: Vacation and sick leave to recharge and care for yourself and your loved ones.
• Professional Growth: Continuing education, mentorship and supervision, and career advancement opportunities.
• Employee Support: Access to the Employee Life Assistance Program for mental health, legal, financial, and personal guidance.
• Perks and Discounts: LifeMart program savings on electronics, wellness, travel, childcare, and more.

Key Responsibilities

• Serve as the first point of contact for individuals seeking housing assistance, providing information, referrals, and application guidance.
• Review and process housing applications to determine eligibility in accordance with HUD, CoC, and agency requirements.
• Conduct in-person intake interviews and housing assessments.
• Manage and maintain program waitlists when immediate housing is not available.
• Collect, verify, and maintain required client documentation, including income, household composition, disability status, homelessness history, and HIV status (HOPWA).
• Assist with annual and ongoing recertifications to ensure continued program eligibility and compliance.
• Maintain organized, accurate, and audit-ready physical and electronic client files.
• Assist with data collection and reporting for Annual Progress Reports (APR) and other required performance reports.
• Support leasing, admissions, move-ins, and move-outs for housing participants.
• Assist with preparation and submission of monthly rental assistance payments.
• Maintain payment tracking logs and supporting documentation.
• Track NSPIRE inspection results, corrective actions, and required deadlines.
• Maintain landlord and property management documentation, including W-9s, ACH forms, insurance, and contact information.
• Communicate routinely with landlords and property managers and document housing-related concerns for escalation as needed.
• Assist participants with applications to other permanent housing resources, including Housing for Disabled Persons and Housing Choice Voucher programs.
• Educate participants on tenant responsibilities, landlord/tenant relationships, and fair housing rights.
• Coordinate closely with the Housing Administrator, Medical Case Managers, and other staff to support housing stability and program compliance.
• Request, retrieve, organize, and securely maintain EIV (Enterprise Income Verification) reports in accordance with HUD requirements.
• Participate in required trainings, meetings, and program briefings.
• Perform administrative and clerical tasks to support housing program operations.
• Maintain confidentiality and handle sensitive information in compliance with HIPAA and HUD standards.
• Be flexible with scheduling and duties to meet program and agency needs.
• Perform additional duties as assigned.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Computer proficiency: HMIS, Credible, ADP, Microsoft Office Suite.

Equal Opportunity Employer / Commitment to Inclusion

Family Service Association of Bucks County is an equal opportunity employer. We are committed to fostering an inclusive environment. In accordance with the Americans with Disabilities Act (ADA) and the Pennsylvania Human Relations Act, we provide reasonable accommodations to ensure all employees can perform the essential functions of their roles.

If you require accommodation during the application or interview process, please contact our Human Resources Department at (215) 757-6916.

Apply today and join a team dedicated to listening, caring, and supporting our clients every day!