Human Resource and Benefits Manager

About UsJennings Haug Keleher McLeod Waterfall, LLP (JKW) is a growing professional services firm with four locations in Phoenix, Tucson, Albuquerque and Denver. We are committed to delivering exceptional service to our clients while fostering a collaborative, supportive, and high-performing workplace. We believe our people are our greatest asset and are seeking an experienced Human Resources & Benefits Manager to help us attract, support, and retain outstanding talent. Position SummaryThe Human Resources & Benefits Manager will be based in our Phoenix office and will be responsible for managing the day-to-day human resources functions of the firm, including employee relations, benefits administration, recruiting, onboarding, performance management, compliance, and HR operations. This position will also work with key personnel in each office to organize firm luncheons, events and social gatherings. This role serves as a trusted resource for employees and firm leadership while ensuring HR programs and policies support the firm's strategic goals. Occasional travel to the other offices will be required.The ideal candidate is highly organized, employee-focused, and experienced in managing HR processes within a professional services environment. Prior law firm experience is preferred but not required.Key Responsibilities Include:Human Resources Administration Manage all employee lifecycle activities, including onboarding, offboarding, personnel records, and policy administration. Maintain HR systems, employee files, and compliance documentation. Ensure compliance with federal, state, and local employment laws and regulations. Update and maintain employee handbook, policies, and procedures.Serve as the backup for payroll administration.Benefits Administration Administer employee benefit programs, including medical, dental, vision, life, disability, 401(k), and wellness programs. Serve as the primary point of contact for employee benefit questions and enrollment. Coordinate annual open enrollment and benefits communications. Work closely with brokers and vendors to evaluate and improve benefit offerings.Talent Acquisition & Onboarding Manage recruiting efforts for administrative and professional staff positions.Coordinate candidate screening, interviews, hiring, and onboarding processes. Support hiring managers throughout the recruitment cycle. Develop and maintain onboarding programs that promote employee success and engagement.Employee Relations Provide guidance and support to managers and employees on workplace issues. Assist with performance management processes and employee development initiatives. Foster a positive workplace culture through employee engagement and retention efforts. Support conflict resolution and employee relations matters with professionalism and discretion.Compliance and Risk Management Maintain compliance with employment regulations, wage and hour requirements, leave administration, and workplace policies. Coordinate workers' compensation claims and unemployment matters. Assist with HR audits, reporting, and risk management initiatives.Qualifications Required Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience. 3 to 5 years of progressive Human Resources experience. Experience administering employee benefits programs. Strong knowledge of employment laws and HR best practices. Excellent communication, interpersonal, and organizational skills. Ability to handle confidential information with discretion and professionalism. Proficiency with HRIS systems and Microsoft Office applications.Qualifications Preferred Human Resources experience in a law firm or other professional services environment. SHRM-CP, SHRM-SCP, PHR, or SPHR certification. Experience supporting a multi-location workforce. Familiarity with payroll and leave administration.Compensation & BenefitsWe offer a competitive compensation package, including:Competitive Salary DOEHealth InsuranceVoluntary dental and vision insuranceLong term disabilityLife insurance401(k) with employer matchProfit sharingPaid time off and holidayProfessional development opportunitiesCollaborative and supportive work environmentJKW is not currently accepting search firm submissions in connection with this opening.