Human Resources and Operations Manager Apply
Freedman Consulting, LLC, a mission-driven consulting firm, seeks a Human Resources (HR)
and Operations Manager to lead office operations and support human resource needs. The HR
and Operations Manager is a vital role on the HR and Operations team and will join a growing
team of almost 50 people working at the intersection of policy, philanthropy, and politics, to
advance innovations and impacts for the greater social good.
The HR and Operations Manager is responsible for the planning, execution, and management of
a variety of people administration and operational needs for the firm. They will be handling
multiple projects concurrently in a fast-paced environment. The HR and Operations Manager
will play an active role in the firms HR and Operations team. This is a highly visible, hands-on
role that works across the entire organization, engages with staff at all levels of the firm, and
identifies and implements strategies to enhance the firms operational efficiency.
About Our Firm
Freedman Consulting offers strategic consulting services to foundations, nonprofit
organizations, and public interest coalitions, partnering with many of the nations leading
philanthropic institutions. Our work includes strategic planning and issue landscaping for
major foundations, campaign advising and coordination for coalitions, and policy development
for a variety of advocacy and political campaigns and spans topics including public-private
partnerships, economic mobility, criminal justice reform, and technology policy.
Primary Responsibilities
Reporting to the Vice President for HR, DEIB & Operations, primary responsibilities for the HR
and Operations Manager include (but are not limited to):
People Administration
Leading employee onboarding and offboarding processes
Addressing and identifying employee relations issues and determining the appropriate
course of action in collaboration with the Vice President for HR, DEIB & Operations
Contributing to staff communications on employee policies
Leading planning for firmwide events and meetings
Supporting progress review and performance management processes
Managing benefits administration and overseeing the open enrollment process
Overseeing firm internship program including intern onboarding and offboarding
Firm Operations
Serving as main point of contact and oversight for all office operations, including
technology, equipment, and facilities management; leading selection of solutions and
equipment for the office, and responsible for office inventory and supplies
Coordinating with office vendors as needed
Serving as main point of contact for physical facility and with building landlord,
handling general office communications regarding closures, security, parking, and other
related issues
Taking on supervisory responsibilities and supporting the development of HR and
Operations team members
Qualifications of the Ideal Candidate:
A combination of one or more of the following types of experience in an office
environment is required: office management, HR administration/people operations,
and/or administrative support
Working knowledge of labor laws, general human resources, people operations,
facilities or office management processes
Demonstrated experience working in a fast-paced environment in a role that requires
proactivity, successful project planning, and execution with a high level of attention to
detail
Demonstrated organizational and project management skills, and success advancing
process improvements and enhancing operational efficiency
Prior experience collaborating across internal teams and external vendors
Strong communications skills including verbal and written communication and the
ability to effectively delegate tasks
Excellent computer skills, especially Microsoft Office Suite and Zoom are required;
experience with an HRIS or similar employee management tool is preferred
Approximately 5-7 years of previous operations, HR, or office administration and/or operations
experience. The salary range for this position is $80,000-$95,000. In addition to base annual
compensation, Freedman Consulting offers a comprehensive benefits package and discretionary
annual bonus based on individual and firm performance. The starting salary is determined
based on the candidates knowledge, skills, experience, internal equity considerations, and
budget availability. To apply, please submit your resume and a cover letter.
Freedman Consulting, LLC is an Equal Opportunity Employer. We strongly encourage
candidates from underrepresented groups to apply. Freedman Consulting does not
discriminate on the basis of race, religion, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis
covered by appropriate law. All employment is decided on the basis of qualifications, merit,
and business need.
Freedman Consulting, LLC is committed to providing access and reasonable accommodation in
its services and employment for individuals with disabilities. If you need accommodations
during the application process, contact the Director of Talent Acquisition at
Kline@tfreedmanconsulting.com.
*All Freedman Consulting employees based in Washington, DC, follow a hybrid office policy.
There are no in-office requirements, in-office work is encouraged and determined by team
managers. The firms hybrid policy values flexibility and seeks in person collaboration when it
will be most beneficial in serving client, project team, or firm needs. NOTE: This position
includes on-site presence in the firms Washington, DC office at least one day a week.