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Human Resources Assistant - Training & Operations Support
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Posted on: Oct 30, 2026
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Buena Park, CA
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Onsite
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Full-time
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Job Title :
Human Resources Assistant - Training & Operations Support
Job Type :
Full-Time
Job Location :
Buena Park CA United States
Remote :
No
Job Description :
Job Description
- Assist with coordinating company training programs, including new-hire onboarding, compliance training, leadership development, and other assigned learning initiatives.
- Schedule training sessions, maintain participant rosters, send communications and reminders, and support coordination among trainers, stores, managers, and participants.
- Track enrollment, attendance, course completion, assessments, and required follow-up; identify missing or incomplete records and communicate outstanding items to the appropriate team members.
- Maintain accurate training records, trackers, files, and learning system data in accordance with established processes and deadlines.
- Prepare training materials, sign-in sheets, job aids, presentations, certificates, and other program documents as requested.
- Support training logistics, including room setup, virtual meeting coordination, materials distribution, and participant communications.
- Assist with formatting, updating, organizing, and maintaining current versions of training materials, SOPs, and job aids.
- Update training trackers, dashboards, and recurring reports with accurate and timely information.
- Compile weekly, monthly, and ad hoc training data for review by the Training and Operations Support team.
- Perform basic data checks to identify missing information, duplicate records, overdue training, or completion discrepancies and escalate issues as needed.
- Assist with maintaining training documentation and supporting audit readiness through organized files and accurate records.
- Provide day-to-day administrative support to the Training & Operations Support team and assist with assigned projects and initiatives.
- Respond to routine training-related questions and requests; route policy, performance, employee relations, or other higher-level matters to the appropriate HR or Training team member.
- Collect information and follow up with stores, managers, and participants regarding training schedules, documentation, assessments, and program requirements.
- Support coordination of store visits, meetings, training sessions, and special projects as assigned.
- Partner with HR, Operations, and other cross-functional teams to help ensure training communications and administrative processes are completed consistently.
- Perform other duties as assigned to support training, operations, and organizational initiatives.
- Associate degree in Human Resources, Business Administration, Communications, or a related field is preferred. Equivalent education and relevant administrative experience may be considered.
- 0-2 years of administrative, Human Resources, training coordination, office support, or related experience is preferred. Retail, food service, logistics, or multi-location experience is a plus.
- Bilingual in English/Mandarin or English/Spanish is preferred.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook; ability to learn internal systems and training platforms.
- Strong attention to detail and ability to maintain accurate records while handling multiple assignments and deadlines.
- Good organizational, time-management, follow-up, and problem-solving skills.
- Clear verbal and written communication skills with a professional and service-oriented approach.
- Ability to handle confidential information with appropriate discretion.
- Willingness to learn and ability to work independently as well as collaboratively in a team environment.
- Must be legally authorized to work in the United States without sponsorship.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Employment Type: Full Time.
- Location: Onsite: 6338 Regio Ave., Buena Park, CA 90620.
- Travel: Occasional travel to store or training locations may be required.
- Available to work on weekends and holidays as necessary.
- Medical, Dental, Vision, and Life Insurance.
- 401(k) Retirement Savings Plan with 4% Company Match.
- Long-Term Service Award.
- Employee Discount.
- Paid Time Off.
Position Details
Posted:
Oct 30, 2026
Reference Number:
fce29137
Employment:
Full-time
City:
Buena Park
Job Origin:
ziprecruiter
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