Job Summary: The HR Coordinator will perform administrative duties related to the operations of the Human Resource Department and provides support to the organization. Ensures policies and procedures are administered in accordance with company, federal and state regulations.Duties and Responsibilities: Accountable for first level of support in answering employee’s phone calls for benefit related questions, deduction questions, enrollment eligibility, and general HR inquiries with a positive timely resolution.Secondary level of support to process enrollments and terminations within the HRIS system.Maintain and update health care tracker (HCT) and change of status (COS) tracker.Leads the response for verification of employment (VOE) requests.Effectively builds and maintains positive employee relationships and interactions among the organization.Assists with conducting benefit and HR program audits, including reconciliation of carrier billing statements and premium deductions. Recommends corrective actions and best practices.Communicates with insurance brokers and carriers regarding enrollments, changes, and terminations, as needed.Provides support and tracking for administration and records maintenance for ACA, ADA, COBRA, EEOC, EEO-1, EFMLA, FCRA, FMLA, FFCRA, LOA, benefit claims submissions and other applicable employment law requirements and their associated benefits.Leads the response for unemployment claims (UI).Leads termination and offboarding procedures and monitors the workflow and actions within the HRIS and database system, including processing, filing and follow up, as necessary.Responsible for maintaining employee records, including active field master files and confidential files.Leads in tracking and filing disciplinary action reports (DARs).Records and files employee information, such as transfers, accruals, and terminations, to update payroll records in the HRIS system and finalize employee action forms.Assists in reviewing benefit data for completion and accuracy prior to weekly payroll.Reviews and enters employee medical support order data into the HRIS and database system as requested. Responsible for communication and responses to the state agencies.Assists with collaborating with the payroll department regarding benefit payroll deductions, arrears, and reconciliations.Assists, as needed, with scanning incoming mail for internal distribution into shared drive to appropriate department folders for processing.Retrieves information as requested from records, email, and other related documents; prepares written summaries of data when needed.Participates in and resolves administrative inquiries and questions as directed by immediate supervisor or team member.Collaborates and communicates with internal departments as needed.Maintains compliance with federal, state, and local employment laws and regulations.Maintains comprehensive records for the department within the HRIS and company electronic filing system.Performs other related duties as requested.Required Skills/Abilities: Excellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detailExcellent time management skills with a proven ability to meet deadlinesStrong analytical and problem-solving skillsAbility to prioritize tasksAbility to maintain confidential informationAbility to function within a fast-paced environmentProficient with Microsoft Office Suite to include excel, word and PowerPoint, OneNote, etc.Must possess the willingness and ability to complete and pass all pre-employment and employment screening requirements which may include but are not limited to medical, psychological, background and substance abuse screeningsRequires all employees, while on company business, to hold a valid DL and company approved MVR Education and Experience: High School diploma or GED certificate required; Associate degree preferredThree years of office experience preferredTwo years in Human Resource Management and/or Benefits AdministrationPhysical Requirements: Primarily consists of sedentary work with prolonged periods of sitting at a desk and working on a computer or using the telephone.Frequent sitting, talking, hearing and repetitive motions.Walking standing reaching, pushing, pulling, lifting required occasionally.Close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer screen; expansive reading; visual inspection involving small effects, small parts and/or operation of office equipment at distances close to the eyes.Responsibility for various tasks carried out in the corporate office or home office.Must be able to lift up to 15 pounds.Travel required up to 5%, attending meetings, as scheduled. This position is office based, located in Rock Hill, SC or remote.Equal OpportunityRPG/GAWCO provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.