Our Purpose

Our purpose was founded in 2005 by pet lovers who couldn't find a suitable place to leave their pets during business trips. What started as a personal quest has grown into the ultimate boarding and daycare resort for dogs and cats. We pride ourselves on providing the highest level of service in the pet care industry. With 15 convenient locations in California, Texas, Illinois, and Colorado, Wag Hotels is the home-away-from-home for spoiled dogs and cats across the US. Wag Hotels provide uncompromising fun, safety, and comfort to pets, as well as, world-class convenience to their parents. Come join our pack!

Our Values

Our People: Passion in Action

• We’re passionate pet lovers- trained professionals dedicated to growing our careers with Wag Hotels.

Our Culture: Growth with Integrity

• We’re collaborative, inclusive and accountable. We stay curious, proactive, and committed to doing what’s right.

Our Clients: Relationships First

• We build trust with pet parents through strong relationships, consistent services and experiences that enrich pets’ lives.

Guest Care: Excellence Every Time

• We never compromise on safety, care, or cleanliness- operating with consistency to serve more guests and grow our people.

Position Overview

As a Human Resources Coordinator, you will support day-to-day human resources operations, managing recruitment, employee records, performance management, compliance, and reporting.

FLSA Status: Non-exempt

Hours: 9am- 5 pm, M-F

Hybrid: 4 days in office/1 day remote

Relocation assistance will not be provided.

Core Responsibilities

• HR & Training Dashboard Updates
• Recruitment Management: Screening applicants on Indeed/LinkedIn, preliminary interviews, communication with hotels on staffing needs (immediate & projected), managing sponsorship of posted roles (creation & deadline) to ensure appropriate recruitment costs
• Moderation of Annual and 90 Day Reviews, updating Review Tracker
• Update FT/PT Models
• Process mail and save employee documentation to personnel file in SharePoint
• Various reporting such as wage analysis, census, and retention data
• Assist the team with overflow needs such as processing new hires, terminations, and employee changes in UKG
• Provides clerical and administrative support to the HR team, and helps manage email inbox inquiries
• Assists with onsite employee events and employee culture initiatives

What we are Looking For:

Required Qualifications

• Fluent in speaking, reading, and writing English
• Comfortable working in a fast-paced environment
• Strong Microsoft Office skills
• Ability to manage confidential information with discretion
• Strong communication and organizational skills

Preferred Qualifications

• Bachelor’s Degree in Human Resources, Communications or a similar field
• 1-2 years’ experience in Human Resources
• Experience with LinkedIn, Indeed and UKG
• Basic understanding of employment laws & regulations
• Familiarity with HR reporting

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times
• Must be able to commute to the office at a minimum of 4 days a week, with an optional work from home day once a week
• Ability to travel when needed
• Ability to be around dogs and cats for an extended period of time