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POSITION SUMMARY

The Human Resources Generalist provides support and direction in application of Human Resources policies and procedures in a consistent, fair, and legal manner. Performs routine tasks required to administer and execute human resource programs including but not limited to leaves of absence; disciplinary matters; disputes and investigations; performance and talent management; recognition and morale; occupational health and safety; and training and development.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Handle employment-related inquiries from applicants, employees, and supervisors, referring more complex and/or sensitive matters to the appropriate staff.
• Attend and participate in employee disciplinary meetings, terminations, and investigations.
• Administer and maintain Leaves of Absence program per company, state and federal guidelines.
• Manage workers compensation claims including regular communication with injured employee, industrial clinic medical personnel, management staff, and insurance claims adjusters to ensure effective monitoring and handling of claims.
• Provide pro-active planning, day-to-day solutions and HR guidance to managerial and non-managerial staff members, keeping within the scope of laws, regulations and policies.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Assist with the COVID-19 tracking and communication processes including assessing employee call-offs and return to work documentation requirements.
• Conduct or acquire background checks and employee/volunteer eligibility verifications.
• Provide advanced HR support as needed in staff recruitment process.
• Provide advanced HR support as needed in benefits administration.
• Provide advanced HR support in other confidential Human Resources duties, such as data collection, HRM data entry, report writing, etc.
• Assist in employee training programs.
• Other duties as assigned.

CUSTOMER INTERACTION/PROBLEM-SOLVING

Must maintain a high standard for conscientious, courteous, and enthusiastic service to internal and external customers, and the public in general. Must make customers needs a high priority in face-to-face or telephone contact. Must consistently deliver service in a timely, accurate, professional, and friendly manner. Demonstrates a high level of problem-solving skills.

COMPLEXITY

Work mostly includes various duties involving different and unrelated processes and methods. Decisions on what needs to be done frequently require analysis of the subject in each assignment, and chosen course of action may be selected from several alternatives. Work involves conditions and elements that must be analyzed to identify interrelationships. Work may often include varied duties requiring many different and unrelated processes and methods such as those relating to aspects of administrative or professional fields. Decisions by the employee as to what needs to be done include assessment of unusual circumstances, variations in approach, and incomplete or conflicting data.

NATURE AND EXTENT OF SUPERVISION PROVIDED TO THE POSITION

Overall, objectives and resource allocations are determined by the Supervisor, providing broad administrative direction, with assignments given in terms of broadly defined missions or functions. Employee plans, designs and carries out programs, projects, studies, or other work independently. Results are considered technically sound by virtue of the employees expertise, and are generally accepted with review only for conformity to objectives, contribution to program goals, or advancement of technological understanding.

To perform this job successfully, each essential duty (as identified above) must be performed satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

GENERAL KNOWLEDGE, SKILLS, & ABILITIES

• Demonstrated ability to plan, organize, and manage complex tasks.
• Ability to work effectively and efficiently to meet required deadlines.
• Demonstrated analytical problem solving and decision-making skills.
• Excellent written and verbal communication skills.
• Ability to apply discretion and maintain a high level of confidentiality when handling sensitive information.
• Knowledge of data gathering and analysis.
• Intermediate computer skills.
• Strong initiative and solid judgment abilities and skills.
• Ability to perform duties in a legal, fair, and consistent manner in accordance with company policies and procedures and Federal and State laws.
• Ability to demonstrate leadership.
• Excellent internal and external customer service skills.
• Ability to thrive in a fast-paced and driven environment.
• Ability to act honestly and with integrity showing respect for laws, the rights of others, and LifeStreams mission and value statements.
• Knowledge of personnel management practices, labor laws, and job analysis.
• Familiar with California wage and hour laws.
• Knowledge of HRM system(s).

EDUCATION

Bachelors degree in Human Resources, Business Administration, or related field required.

EXPERIENCE

Minimum three years experience as a Human Resources Generalist is required with strong emphasis in employee relations.

CERTIFICATES, LICENSES, ETC.

Valid drivers license is required.

PHYSICAL DEMANDS

Refer to ADA checklist attached for physical demands.

WORK ENVIRONMENT

Typical non-standard conditions with moderate risks and driving.

LifeStream is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.

LifeStream will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.

If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Accomodations@Lstream.org or call 909-386-6875 to let us know the nature of your request. A representative will respond to accommodation requests within two business days. Please note that this email/phone number is for medical/disability accommodations only and any other inquiries will not receive a response.

EEO is the Law. For more EEO information about applicant rights click here.

Our organization participates in E-Verify, for more information click here.

All applicants who receive a conditional offer of employment will be required to undergo a pre-employment drug test in accordance with LifeStreams established guidelines.