Job Description W7327 Anderson Ave, Shawano, WI 54166, USA Posted Friday, March 13, 2026 at 6:00 AM | Expires Saturday, March 28, 2026 at 5:59 AM Benefits Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week Nine (9) Paid Holidays Health Insurance including vision coverage with option of a high or low deductible health insurance plan. County-funded Health Reimbursement Account or HSA depending on health plan selection. Prescription Drug Plan Long and Short-Term Disability Critical Illness and Accident Insurance Employee Assistance Program Life Insurance Deferred Compensation (457) Retirement Plans Full‑time Employee Benefits Paid Time Off - Earn just under 5 weeks in your first year when working 40 hours/week Nine (9) Paid Holidays Health Insurance including vision coverage with option of a high or low deductible health insurance plan. County-funded Health Reimbursement Account or HSA depending on health plan selection. Prescription Drug Plan Gym Membership Discounts Dependent Flexible Spending Account Dental Insurance Long and Short-Term Disability Critical Illness and Accident Insurance Employee Assistance Program Life Insurance State Pension Plan Deferred Compensation (457) Retirement Plans Part‑time Employee Benefits Paid Time Off Paid Holidays Life Insurance State Pension Plan Gym Membership Discounts Employee Assistance Program Equal Employment Opportunity Statement It is the policy of Shawano County to recruit and select the most qualified persons for positions in the County's service. Recruitment and selection shall be conducted in an affirmative manner which ensures open competition and provides equal employment opportunity as protected by state or federal law. If you need any accommodations during the recruitment or employment process because of a disability, please notify Human Resources to ensure appropriate accommodations can be made. Job Summary Perform reception duties including opening and closing procedures. Answer and manage multi-line telephone system, provide information, referral services, and direct accordingly. Schedule appointments for outpatient clinic, intoxicated driver assessments, court ordered assessments, and other necessary requests as assigned. Accurately record and receipt money in Munis and AllPaid. Compose medical reports and evaluations, correspondence, memos, forms, brochures, envelopes and similar material from transcriber, rough draft or clear copy accurately and efficiently. File and scan correspondence, reports, or forms, as requested by division managers. Trouble shoot problems with office equipment and report areas of concern to Technology Services. Under the direction of the Psychiatrist, communicate and trouble shoot medication concerns from clients and pharmacies and coordinate prescription refill requests as directed. Serve as a backup for Telehealth presenter. Set up APS files in TCM. Track and record data as needed to ensure all are up to date. Work with Birth to Three, or other programs as requested, on administrative duties, including sending out correspondence, filing paperwork, and preparing documents as needed. PAP/Sample Medications: Completes application, gathers information for programs and has Psychiatrist sign application and provide prescription. Scan completed application and mail. Record medications, prepare signature card, call client to inform them of the arrival of the medication. Reorder medication when due as requested. Keep sample medications and coordinate visit with Psychiatrist to obtain signatures. Prepare Prior Authorization requests from pharmacies for Psychiatrist signature. Prepare dictation for Psychiatrist as needed. Prepare intake documents for outpatient staffing. Prepare outpatient caseload and court ordered assessments. Obtain and verify valid release for records requests. Prepare records for release. Organize and initiate mediation with clients for the mediator. Prepare, sort, distribute, and track department mail. Track copies and report to the fiscal unit for proper charging. Log program supervision on an excel spreadsheet for the CSP, CCS, Clinical and Outpatient. Assist with Economic Support applications and paperwork, navigating CARES System, verify food distribution reports, issue replacement Quest cards, and other duties as assigned. Responsible for the coordination, scheduling, and monitoring of the Driver Escort Program. Create and distribute meal site/home delivered meal menus. Create and mail meeting notices for the Commission on Aging, Nutrition Council, and Community Services Advisory Committee. Attend meetings and take minutes for the Commission on Aging, and Community Services Advisory Committee. Attend staff meetings and trainings as directed. Following proper approval process to track and order office supplies or others supplies as needed for DHS divisions. Perform other duties and participates in special projects as requested by supervisor. Work Requirements High School Diploma or equivalent. Two to three years related experience. Valid Wisconsin driver's license with adequate insurance coverage as required by the County. W7327 Anderson Ave, Shawano, WI 54166, USA #J-18808-Ljbffr