HUMAN SERVICES PROGRAM MANAGER - SES - 64003527 Date: Mar 16, 2026 The State Personnel System is an E-Verify employer. Requisition No: 871970 Agency: Department of Health Working Title: HUMAN SERVICES PROGRAM MANAGER - SES - 64003527 This is a professional position assigned to the FDOH Nassau for the purpose of serving the Healthy Start program. The Program Manager’s dual roles include planning, monitoring, evaluation, and supervision of direct staff that provide ongoing intensive services to at-risk families in Nassau County. Additional duties added include grant writing to obtain new funding to expand services. Supervision is directed at ensuring risk appropriate care for clients, assuring quality services and protecting the integrity and respect of the families we serve. Responsibilities Responsible for planning, monitoring and evaluation of the Healthy Start program. This includes assuring services are designed to best meet the trends and needs of the community as it relates to infant death, fetal death, teen pregnancy, and low birth weight births. This position also is responsible for planning and management of program budget. Supervises direct reports including motivating, training, providing guidance and direction. Develops expectations and meets with staff regularly to discuss performance, complete performance reviews, and discipline action, if needed. Maintains vacation and work schedules to ensure proper coverage and completes timesheets. Supervision includes review of cases, review of FSP and level 3 clients, review of current stress/workload concerns and training of program staff. Management of staff – facilitation of regular staff meetings, to include training, team building, and case review. Clinical consultation and counseling services provided to families who are high risk. Attendance at local community meetings which relate to Healthy Start population, community agency networking. Promotion of client access to outside resources and community collaboration. Plan and coordinate training sessions for staff on maternal and child health issues. Responsible for monthly, quarterly and annual report to the Healthy Start Coalition. Maintains adherence to the Florida Department of Health Healthy Start Standards and Guidelines; evaluation of services monthly. Required Knowledge, Skills, and Abilities Knowledge of practices in counseling and social work Knowledge of professional ethics in relation to education and supportive counseling Knowledge of Interviewing Techniques Ability to develop plans of care for cases Ability to plan, organize, coordinate work assignments Ability to manage budgets Ability to collaborate and build community partnerships Ability to supervise direct reports Ability to actively listen Ability to communicate effectively Ability to establish and maintain effective working relationships with others Ability to use a personal computer Qualifications Minimum: Must have two years or more of supervisory, management, or leadership experience. Must have at least two years of community-related work experience. Requires travel in various clinic locations and other community partners in Nassau County throughout the day. Valid Driver’s License Must be able to bend, squat, or stand for prolonged time, and lift up to 35 pounds. Preferred: Preferred experience with engaging with community partners. Must have a bachelor's degree from an accredited college or university with the major course of study in social services, nursing, community/public health or related studies. Preferred with public speaking experience. Preferred ability to fluently read, write, and speak both English and Spanish. Preferred Healthy Start or Maternal Health experience. Preferred MPH, MSN, or LCSW A current/active license, in good standing, in the state of Florida, with related degrees of social service, nursing, community/public health or related studies. Florida Department of Health Mission, Vision, and Values Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Location 1620 Nectarine Street, Fernandina Beach, FL 32034, and throughout Nassau County. Benefits Annual and Sick Leave benefits Nine paid holidays and one Personal Holiday each year State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options Retirement plan options, including employer contributions Additional Information The position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer. #J-18808-Ljbffr