HVAC Dispatcher

Join the Benjamin Franklin Plumbing Team!Benjamin Franklin Plumbing and Minuteman Heating & AC are currently seeking a Service Dispatcher who will serve as the main point of contact and communication in the assigning and routing of HVAC Technicians & Plumbers. The ideal candidate will be able to remain calm during stressful situations, have excellent communication skills, and be extremely reliable. This is a mission critical position, and requires some nights and weekends on a rotating schedule. The ability to multi-task is essential, and you must be willing and able to take appropriate action with little supervision. The primary role for this position is ensuring the right Tech/Plumber for the right job, managing the flow of information to & from the Technicians/Plumbers in an accurate and timely fashion, and data entry (permits, report, etc). The ideal candidate will have a minimum of 2 years home services dispatching experience, and a working knowledge of Service Titan software is preferred.This Job Is Ideal for Someone Who Is:Dependable -- more reliable than spontaneousPeople-oriented -- enjoys interacting with people and working on group projectsAdaptable/flexible -- enjoys doing work that requires frequent shifts in direction and enjoys multi-taskingDetail-oriented -- would rather focus on the details of work than the bigger pictureHigh stress tolerance -- thrives in a high-pressure environmentJob Type: Full-time Pay: $18.00 - $21.00 per hour Benefits:401(k)Dental insuranceHealth insurancePaid time offVision insurancePaid HolidaysSchedule:Day shiftHolidaysMonday to FridayNight shiftOvertimeWeekend availabilityWork Location: In person Compensation: $18.00 - $21.00 per hourPay We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.