HVAC Technician/ Lead

About Kassa Kool

KASSA KOOL is a fast-growing, reputable HVAC company serving residential and light commercial customers across the Austin area.

We are hiring our very first technician — a foundational hire who will help shape how we operate as we grow. For the right person, this role offers a clear path to Lead Technician or Service/Operations Manager as the company scales.

We're looking for someone hands-on and well-versed in the trade, who takes pride in their work, communicates well with customers, and is comfortable taking ownership without close supervision. Because we service customers year-round, you’ll have steady work straight through the slow season.

What You’ll Do

• Diagnostic & Repair: Service and repair residential and light commercial HVAC and ventilation systems using provided tools and diagnostic equipment.
• Technical Troubleshooting: Read and interpret schematics and technical manuals to accurately diagnose issues and implement lasting fixes.
• Preventive Maintenance: Perform PM services to ensure system efficiency and longevity, replacing worn or faulty components proactively.
• Customer Relations: Provide outstanding service by clearly explaining repairs, answering questions, and resolving customer concerns professionally.
• Record Keeping: Maintain detailed service documentation—including repairs performed, parts used, and diagnostics—for accountability and future reference.
• System Upgrades: Identify opportunities to recommend system replacements or enhancements to customers (commission-eligible, in addition to base pay).

What We’re Looking For

• Technical Expertise: Strong knowledge of HVAC design principles, schematic interpretation, electrical diagnostics, and related mechanical/plumbing systems.
• Hands-on Experience: Proven track record maintaining, troubleshooting, and repairing diverse HVAC equipment configurations.
• Diagnostic Ability: Strong problem-solving skills with the ability to troubleshoot quickly and accurately under pressure.
• Tool Proficiency: Safe, competent operation of diagnostic instruments and trade tools (multimeters, flow hoods, manometers, gauges, etc.).
• Communication: Excellent customer service skills with a clean, professional approach to client interactions.
• Growth Mindset: Willingness to learn and adapt to new technologies and trade practices.

Required Licenses & Clearances:

• Valid EPA 608 Certification (Universal preferred).
• Active TDLR HVAC Technician Registration/License in good standing.
• Valid Driver’s License with a clean driving record (eligible to operate company vehicles).
• Ability to pass a pre-employment background check and drug screening.

Physical Requirements & Schedule

• Ability to lift 30–50 lbs, climb ladders, and work comfortably in attics, crawl spaces, and outdoor Texas summer heat.
• Schedule: Full-time schedule with occasional weekend availability; overtime pay applies.

Benefits & Perks

• Company service truck
• Fuel card
• Tools provided
• Flexible scheduling
• Year-round steady work (no slow-season layoffs)
• Commission opportunities on equipment sales (in addition to hourly pay)
• Direct career growth track into leadership/operations

Kassa Kool is a fast-growing, locally focused HVAC company serving homeowners and light commercial customers across the Austin area. We keep Central Texas comfortable year-round with honest diagnostics, quality repairs, and service our customers can count on.

We’re a small, growing team, and our technicians are central to how we work. You’ll have real ownership of your jobs, and as we grow there’s a clear path to Lead Technician or Service/Operations Manager. If you take pride in your trade, treat customers with respect, and want to help build something from the ground up, we’d like to meet you.