Hybrid IT Help Desk Lead — Training & Oversight Apply
A public university in New York is seeking a Help Desk Specialist to provide IT support to faculty, staff, and students. The role involves troubleshooting issues, managing user accounts, supervising part-time helpdesk staff, and coordinating training efforts. Candidates should have at least 2 years of experience in a multi-user environment and a strong customer service focus. This position follows a hybrid work model and offers competitive benefits. #J-18808-Ljbffr

