Hybrid Service Desk Analyst I – Tier 1 Support

Velocity, a Managed Solutions Company, is seeking a Service Desk Analyst I to provide Tier 1 technical support to its clients. This hybrid role requires strong troubleshooting skills while ensuring timely and professional service. Candidates should have a Bachelor's degree in technology or equivalent experience. Key responsibilities include providing technical support, monitoring the ticketing system, and managing client requests. The organization offers a competitive pay package along with comprehensive benefits such as medical coverage and paid time off. #J-18808-Ljbffr