Iam Program Manager

Job Title : Senior Okta Access Gateway (OAG) Engineer / IAM Engineer Location : Chicago-IL. 100% onsite.

• Administer, maintain, and support the enterprise Okta Access Gateway platform.
• Configure and onboard web-based, legacy, and on-premises applications.
• Support migration from traditional authentication methods to modern Identity Providers.
• Manage authentication, authorization, access controls, and user access policies.
• Partner with application teams to define onboarding requirements and implementation approaches.

• Work with Okta Workforce Identity and Microsoft Entra ID.
• Implement and support SAML, OAuth, OIDC, Kerberos, LDAP, IWA, MFA, and Adaptive Authentication.
• Troubleshoot authentication, authorization, federation, and SSO issues.
• Support identity modernization and application transformation initiatives.
• Apply Zero Trust and Least Privilege principles.

• Assess applications and determine appropriate authentication patterns.
• Configure headers, policies, connectors, and access rules.
• Validate end-to-end authentication and access flows.
• Support application rationalization and modernization initiatives.

• Provide L2/L3 production support for incidents and service requests.
• Troubleshoot authentication failures, access issues, application integrations, and connectivity problems.
• Analyze logs and system events to identify root causes.
• Participate in incident response, problem management, and post-incident reviews.
• Maintain runbooks and support documentation.
• Support platform maintenance and upgrades.

• Ensure high availability, resiliency, and performance of the OAG platform.
• Monitor platform health, capacity, and performance.
• Participate in disaster recovery planning, testing, and execution.
• Implement backup and recovery procedures and remediate single points of failure.
• Support infrastructure hardening and security improvement initiatives.

• Implement security controls supporting regulatory and audit requirements.
• Participate in security reviews and remediation activities.
• Support access certification, privileged access, and entitlement governance.
• Maintain audit evidence and platform documentation.
• Ensure compliance with enterprise security standards and policies.

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