Identity Governance Administrator Apply
Meet Leaf Home, the leading provider of technology-driven home solutions that is on a mission to make homeownership easy. With more than 50% of consumers worried about the cost and effort of home maintenance, we focus on delivering remarkable, end-to-end experiences. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is Americas largest direct-to-consumer full-service provider of branded home services and products. Leaf Home and its products, including the patented LeafFilter gutter protection system, have earned numerous awards and recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.
Powered by people, Leaf Home's innovative products and services are delivered with convenience, trust, and quality via 200+ regional sales and installation offices along with comprehensive field support offices in New York and Hudson, Ohio. We believe we win together. Leaf Home has been consistently named one of the fastest-growing private companies by Inc 5000 and recognized as a top employer nationally. The benefits of working at Leaf Home are wide-ranging and include:
Industry-best compensation packages | Fully paid health, dental, and vision insurance | 401k with company match | Paid Time Off including paid parental leave | Individualized career development programs | On-demand lunch program | Childcare assistance | Free gym membership | Employee assistance programs, including legal, financial planning, and counseling | Employee discount marketplace | Employee Resource Groups such as VetConnect, DEI Committee, Womens Committee
Apply today and together we will unlock millions of customers' dream homes and your dream career at Leaf Home.
Position Summary: The Identity Governance Administrator is responsible for the design, implementation, and maintenance of the organizations identity governance framework. This role leads the access certification processes, ensuring compliance with governance standards and regulatory requirements related to identity and access management (IAM) across all applications and systems.
Essential Duties and Responsibilities:
- Develop, maintain, and optimize Role-Based Access Control (RBAC) models, aligning user roles and access rights with organizational policies, ensuring adherence to Segregation of Duties (SoD) and Least Privilege principles.
- Coordinate and administer centralized access recertification campaigns to validate user privileges, ensuring compliance with internal and external audit requirements.
- Establish and standardize RBAC user lifecycle processes, including account provisioning, de-provisioning, and rights amendment, enabling prompt and precise access management.
- Draft and update documentation delineating RBAC access management procedures and process workflows, serving as a definitive guide for governance and training purposes.
- Automate IAM tasks utilizing existing tools and technologies, focusing on enhancing system efficiency, reliability, and security posture.
- Enforce operational risk management controls in line with established standards, policies, and compliance mandates, including CCPA, NIST, SOX, etc.
- Collaborate with IT and business stakeholders to identify and implement IAM solutions that support business initiatives and operational requirements.
- Monitor and report on IAM metrics, KPIs, and OKRs, providing insights into the effectiveness of identity governance controls and identifying areas for improvement.
- Stay abreast of advancements in identity governance technologies and methodologies, advocating for best practices and continuous improvement.
- Act as an expert advisor and point of contact for identity governance inquiries, providing guidance and support across the organization.
- Respond to and resolve incidents and issues related to identity governance, performing root cause analysis to prevent recurrence.
- Participate in identity governance projects, including the implementation of new tools and integration of IAM functions with other IT systems.
- Facilitate training and awareness programs to promote understanding and compliance with identity governance policies and procedures.
- Develop and oversee Privileged Access Management (PAM) processes within the RBAC framework, continually refining processes to enhance security and operational efficiency.
- Maintain the integrity of identity governance data sources, ensuring data cleanliness, and accuracy in relation to uncorrelated accounts, entitlements, and role descriptions.
- Manage the Access Request Management system, ensuring a streamlined process for users to request and receive appropriate access rights efficiently.
- Performs other duties as assigned by supervisor.
Experience and Minimum Qualifications:
- Bachelors degree in computer science, information security, or a related field; or equivalent work experience.
- 5+ years of proven experience in identity governance, access management, and related compliance frameworks.
- Strong understanding of IT operations, cybersecurity principles, and risk management.
- Excellent analytical, organizational, and technical documentation skills.
- Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without dropping the ball.
- Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a roll up your sleeves and win every day mentality.
- Hold oneself accountable and responsible while being self-driven in accomplishing goals.
- Detail-oriented and can focus on the task at hand by finding the most efficient and effective pathway to completion.
- Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
- Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
- Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.
- Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
- Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).
Preferred Knowledge, Skills, Abilities, or Certifications:
- Certifications in identity management and security, such as CISM, CISSP, or similar, are highly desirable.
Travel Requirements:
- Less than 10% domestic travel required.
Overtime/Additional Hours Requirements:
- Additional hours may be required (exempt positions).
Physical Requirements:
- Normal office environment.
- Performs indoor work in a climate-controlled environment. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Americans with Disabilities Act Statement and Contact
Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com.
