iLEAD: Residence Life Office Assistant, Student Worker Apply
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General purpose: The Office Assistant (OA) is a paraprofessional member of the Residence Life Team at the Maryland Institute College of Art. The Office Assistant shares the responsibility for implementing the basic goals of the Residence Life Department by promoting individual and community development through front-desk operations and interactions, as well as serving as a liaison to the Professional Staff Team as designated by the Assistant Director of Central Operations. The OA reports directly to the Housing Operations Manager.
Summary of Essential Functions
- Assist in logging office visitors daily to assist with tracking ORL trends
- Assist Housing Operations Manager in administrative responsibilities (Ex. Website Audits, Communications)
- Manage phone calls at the Residence Life front desk
- Assist in Housing Operations Key Audit
- Assist in StarRez as a testing student user
- Receive incoming inter-campus mail at the Residence Life front desk
- Assist with Housing Operations and seasonal postings in Residence Halls
- Attend weekly Residence Life staff meetings
- Present for Residence Hall Openings and Closings
- Arrive early and depart late for semester training and closing responsibilities
Essential Duties & Responsibilities
- Greet all visitors to the Office of Residence Life and direct them to the correct ORL staff member
- Answer phone, answer questions, and transfer to the appropriate staff members when applicable
- Take and distribute accurate messages
- Understand office staffing and roles
- Perform key-related tasks such as key audits and lock-outs
- Manage the administrative tasks associated with the opening and closing of the Residence Halls
- Create documents, communications, and advertisements relevant to the Office of Residence Life
- Maintain an organized and clean workstation
- Assist with keeping the common spaces of the office suite clean and organized
- Under the direction of the Housing Operations Professional Staff, Oversee the management of the residential studio spaces
- Assist with planning and participation in Housing Operations programming initiatives
- Perform other duties as assigned by the Housing Operations Manager, Assistant Director of Central Operations, or Director of Residence Life
24-25 ORL Student Staff Timeline
- Fall Training: Sunday 08/11/24 - Tuesday 08/20/24
- Contractual Pause: Saturday 12/14/24 @ 9 pm
- Winter Training: Wednesday 01/08/25 - 01/09/25
- Spring Contract End Date: Wednesday 05/07/25
Knowledge, Skills, and Abilities
- Set a positive example for other students in abiding by policies
- Encourage and develop an environment within the Residence Life office that supports daily operating functions
Minimum Qualifications
- Must be a currently enrolled MICA student at the time of employment
- Must maintain a minimum GPA of [2.5]
Compensation
- OAs will work a maximum of 10 hours per week unless otherwise notified by their direct supervisor
- $15 per hour
Conditions of Employment
- Must be able to attend training sessions prior to the start of each semester
- Required to work during the opening and closing of the residence halls each semester
- Must be able to attend weekly Residence Life Staff Meetings on Wednesdays from 2:30 pm - 3:45 pm
- Cannot hold another iLEAD position while in the OA position
- Student employees may not work more than 20 hours per week across all on-campus positions.
Application Timeline & Details
- Applications close March 1, 2024
- Interview scheduling will begin in early February.
- For more information, please contact Tiffancy Robertson, Housing Operations Manager at trobertson@mica.edu.
Please note: This position is contingent on the colleges operational plan, fiscal budget, and the departments need for student employees.
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical Demands: While performing the duties of the job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal.
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.
Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.
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