Job Description: Sodexo is currently seeking a skilled and service-focused Imaging Service Engineer I for our HTM team at Moses Cone Hospital in Greensboro, NC. The Imaging Service Engineer I will be responsible for providing preventative maintenance, troubleshooting, and repair of advanced imaging systems in a hospital environment, while ensuring a high level of customer service and equipment reliability. What You\'ll Do: Install, maintain, calibrate, and repair complex diagnostic imaging equipment including but not limited to CT, C-arm, portable X-ray, and ultrasound systems. Utilize technical and customer service skills to assess and resolve imaging equipment issues efficiently. Collaborate with clinical staff and other healthcare professionals to identify and resolve equipment-related issues. Document service activities and maintain accurate records within the department\'s tracking systems. Participate in on-call rotation schedule and provide emergency support as needed. What You Bring: Knowledge of diagnostic imaging systems. Demonstrated expertise in troubleshooting and resolving technical issues with imaging equipment. Proficiency with common test equipment, tools, and diagnostic software. Excellent communication, interpersonal, and time-management skills. Experience working in a hospital or healthcare environment. Associate degree in Electronics, Biomedical Engineering, or related technical field preferred; military or OEM training a plus. Position Summary: Inspect, repair, maintain, and calibrate basic diagnostic imaging equipment, devices, system, and instruments. Interact on a routine basis with other clinical health providers in the identification of technology-based problems. Key Duties: Inspect, maintain, repair and calibrate equipment and systems Provides advanced support of equipment for direct patient care Interacts on a routine basis with clinical health providers in the identification of technology-based problems and solutions Solves organization-level customer service issues and complaints Preparing required documentation and reports Ensures regulatory compliance Demonstrates a safety mindset Financial responsibility for purchasing parts and service Minimum Qualifications & Requirements: Minimum Education Requirement - Associates Degree (or equivalent experience) in electronics, biomedical engineering, or other technical discipline contributing to proficiency of maintenance and repair of imaging equipment within a healthcare environment Minimum Functional Experience - 3 years of experience within a healthcare setting with direct responsibility for the maintenance and repair of clinical devices and/or 1 year of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training. MUST HAVE: Associates Degree (or equivalent experience) in electronics, biomedical engineering, or other technical discipline contributing to proficiency of maintenance and repair of imaging equipment within a healthcare environment 3 years of experience within a healthcare setting with direct responsibility for the maintenance and repair of clinical devices and/or 1 year of imaging equipment repair and maintenance within a healthcare environment and/or entry level of formalized training and/or equivalent military training. Demonstrated expertise in troubleshooting and resolving technical issues with imaging equipment. Proficiency with common test equipment, tools, and diagnostic software. Experience working in a hospital or healthcare environment.