Import Coordinator

Import Coordinator – Air & Ocean Freight📍 Erlanger, KY | 100% On-Site💼 Permanent | Full-Time🚢✈️ Air & Ocean FreightA leading global freight forwarding business is looking to add an experienced Import Coordinator to its growing team in Erlanger, KY.This is a great opportunity for someone with a strong background in international freight forwarding, particularly across Air and/or Ocean Imports, who is looking to join an established operation with long-term progression opportunities.The RoleAs an Import Coordinator, you will manage the day-to-day coordination of international import shipments, working closely with customers, overseas offices, carriers, customs brokers and internal teams to ensure shipments move efficiently and on time.Key ResponsibilitiesCoordinate Air and/or Ocean import shipments from origin through final deliveryManage shipment documentation, including commercial invoices, bills of lading and arrival noticesTrack shipments and provide customers with regular updatesCoordinate with carriers, overseas agents, customs brokers and trucking providersEnter and maintain accurate shipment information within CargoWiseMonitor shipment milestones and proactively resolve delays or issuesEnsure import documentation and processes comply with relevant regulationsCommunicate with customers and internal stakeholders regarding shipment statusAssist with billing, invoicing and shipment close-outMaintain accurate records and ensure a high level of customer serviceWhat We're Looking ForPrevious experience within freight forwarding / logisticsExperience handling Air and/or Ocean ImportsCargoWise experience is requiredStrong understanding of international shipping documentation and processesExcellent communication and organisational skillsAbility to manage multiple shipments and deadlines simultaneouslyStrong attention to detailComfortable working in a 100% office-based environmentA proactive, team-oriented approachWhy Consider the Opportunity?Join an established global freight forwarding organisationStrong opportunity for career progressionWork within an experienced import and operations teamExposure to international Air & Ocean freightStable, long-term opportunity in the Erlanger market