In-Store Sampling- Account Manager

About the jobPLEASE READ FULL JOB DESCRIPTION BEFORE APPLYING. Starting as Part-time moving to Full-time in March 2027Position Overview- We are seeking a highly organized, proactive, and reliable Account Manager to oversee and execute in-store product sampling and retail activation programs nationwide. This role is responsible for managing client relationships, coordinating field teams, ensuring flawless program execution, and driving measurable results for our brand partners.This remote position requires full-time, dedicated computer-based work during business hours to ensure accurate scheduling, communication, and program execution. Its is not a flexible remote role.Key ResponsibilitiesProgram & Calendar ManagementBuild and manage monthly sampling calendarsCoordinate store lists and approved locationsMaintain accurate schedules and timelinesEnsure all bookings align with client and retailer requirementsManage long-term planning and lead-time requirementsField Staff & Representative ManagementRecruit, onboard, and train brand ambassadors/demo repsAssign reps to locations based on availability and performanceConfirm attendance and readiness before each activationManage call-outs, replacements, and last-minute changesMaintain a high-performing, reliable rep networkScheduling & Booking OperationsOversee rep availability collection and scheduling systemsReduce manual back-and-forth through organized processesTrack open shifts and fill gaps quicklyQuality Control & Performance OversightMonitor event execution and check-in and check-outsReview recaps, photos, and reporting from repsAddress performance issues promptlyImplement corrective action plans when neededReporting & AdministrationPrepare weekly and monthly performance reportsTrack KPIs including coverage, attendance, and conversionMaintain organized digital records and documentationSupport invoicing and billing accuracyAssist leadership with forecasting and planningPerformance ExpectationsSuccessful Account Managers are expected to:Maintain 95%+ event coverageMinimize last-minute cancellationsKeep calendars accurate and up to dateRespond to clients and reps within 24 hoursProactively solve problems before they escalateReduce manual processes through systems and automationConsistently meet program timelinesRequired Skills & Qualifications3+ years in account management, field marketing, or operationsStrong project management and organizational skillsExcellent written and verbal communicationHigh attention to detailAbility to manage multiple clients and timelinesComfortable with spreadsheets, scheduling tools, and CRM systemsAbility to work independently and take ownershipPreferred ExperienceExperience managing field teams or brand ambassadorsRetail, CPG, or shopper marketing backgroundExperience with Google Sheets and Microsoft officePrior work with national retailersFamiliarity with sampling and experiential marketing programsKey Traits for SuccessHighly dependable and accountableCalm under pressureSolution-oriented mindsetStrong follow-throughProactive communicatorResults-drivenContinuous improvement mindsetGrowth & OpportunityThis role offers the opportunity to grow into senior account leadership, operations management, or client services leadership. High performers will be given increasing responsibility and client ownership.Pay and Benefits:Salary- $50,000-$85,000 based on experiencePerformance Bonus- Up to 25% annually for hitting program goalsRetirement- Simple IRA plan to help you save for the futurePaid Time off & HolidaysGrowth Opportunities: Clear path for advancement, with the potential to move up after one year