Job Title: Inbound Drayage Management Coordinator/Inbound Logistics Coordinator

Contract Period: 12 Months
Work Location: 55 Challenger Rd, Ridgefield Park, NJ 07660
Work Hours: 08:30 AM 5:30 PM

Responsibilities:

• Monitor and manage the drayage process for shipment movements, including:
  • Receiving Arrival Notices and ISF information before port arrival of vessels.
  • Creating and sending delivery/work orders.
  • Managing empty container returns.
• Maintain and strengthen relationships with selected drayage carriers, ensuring urgent communication during emergencies.
• Identify alternative drayage carriers in case of capacity shortages.
• Share daily container delivery schedules with drayage carriers.
• Analyze, create, edit, track, and trace logistics service providers (LSPs), including drayage carriers, rail companies, and terminals.
• Oversee and enhance customer service metrics such as on-time delivery, lead times, and responsiveness to quotes.
• Develop solutions for using pre-pull yards effectively and on time.
• Report monthly on Key Performance Indicators (KPIs) for drayage deliveries.
• Check delivery statuses and share updates with customers.
• Document corrective actions and improvement plans, ensuring verification of their effectiveness.
• Conduct ad-hoc reporting as required.
• Perform additional job-related duties as needed.

Requirements/Qualifications:

• Education: Bachelor s degree preferred; GED accepted.
• Industry Knowledge: Strong understanding of international transportation (especially ocean shipping) and the freight forwarding industry.

Skills and Experience:

• Proven project and people management expertise.
• Experience establishing transport plans optimizing load rates, transit times, and logistics costs.
• Analytical, data-driven mindset with creative problem-solving capabilities.
• Proficiency in prioritizing and shifting focus to urgent issues while maintaining progress on other tasks.

Technical Proficiency:

Advanced skills in MS Office Suite and other related applications.