Indirect Lending - Business System Analyst (On-site: Olean, NY)

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

Responsibilities

This position supports senior and department management, and is responsible for integrating system enhancements, custom requests and process changes to improve operational efficiency.

• Work closely with department managers and supervisors to integrate system enhancements, custom requests and process changes to improve operational efficiency.
• Handle system issues
• Develop, test and implement new products/changes
• Review, train and implement applicable manual updates
• Coordinate and communicate system enhancements, etc., with applicable employees
• Responsible for accuracy of data conversion and processes for mergers and acquisitions
• Provide data analysis to support process changes
• Prepare and analyze operational reports while validating data integrity and identifying inconsistencies.
• Maintain Indirect rate changes within the LOS and ensure timely notification to internal staff and dealership contracts.
• Work with Audit and Compliance Departments to maintain adherence to regulatory requirements
• Assist with updating departmental procedures to ensure accuracy, consistency, and compliance with current processes.
• Other duties as assigned or directed
• Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.

Qualifications

Education/Training and Requirements:

• B.A. or B.S. degree preferred
• Business field of study strongly preferred
• All applicants must be 18 years of age or older

Skills:

• Proficient reading, writing, grammar; excellent analytical and mathematics skills
• Above average interpersonal and communicative skills
• Ability to create, implement and maintain workflows based on current project
• Excellent computer skills and data base retrieval knowledge; MS Office required; Access and Query preferred
• Ability to demonstrate and analyze data from reports/workbooks
• Highly organized; results driven with competency to be proficient, effective and efficient
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility

Experience: 

• Minimum of four years' experience in software management, accounting, finance or banking strongly preferred.