Overview Job Description - Information System Executive (HOT0C9F0) Information System Executive (Job Number: HOT0C9F0) Work Locations Hilton Garden Inn Bengaluru Embassy Tech Village Embassy Tech Village, Devarabisnahalli, Outer Ring Road Bengaluru 560103 What will I be doing? Assist superior to maintain hotel software and hardware. Solve technical and operational problems according to user reports. Follow the instructions of the Information Systems Manager for computer technical hardware and software operations. Perform any other reasonable duties as assigned. Ensure that any system user permission has been authorized before opening, monthly audit user use report, ensure that it has been used correctly. Solve guest IT questions with minimum risk and improve guest satisfaction according to defined criteria. Ensure ownership of all hotel data and ensure that data is backed up in a timely manner. Provide IT support to other Hilton hotels as required and conduct IT cross-training with other hotels. Ensure that the security of hotel data is consistent with stated standards and best practices. Access controls are consistent with stated standards and best practices to ensure room access registration and safety. Complete disaster recovery drills regularly to familiarize operational departments with manual bookkeeping procedures. Identify, evaluate and implement local solutions to the extent agreed by the Regional Deputy General Manager of Information Technology. Adhere to hotel safety policies, emergency rules and procedures. Qualifications University degree, majoring in IT, with relevant certificate(s). Proficient in Microsoft Office applications. Good communication and interpersonal skills. Proficient in English and Chinese to meet business needs. What it's like to work for Hilton Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #J-18808-Ljbffr